Community Association Manager (LCAM) Portfolio

*Come join us at our Palm Coast office - We'd love to have you!*

NOTE: This position MUST be a licensed Community Association Manager (CAM):

Community Association Manager (CAM)
Position Purpose

- Serve as the primary contact for MAY Management services to the assigned association.

- Ensure high client satisfaction using all company resources.

- Supervise and direct Community Assistant, ARB Coordinator (if applicable), and Maintenance Technicians.

- Collaborate with Client Accounting to develop budgets and financial reports.
Key Responsibilities
Board Support

- Attend board meetings, prepare agendas, minutes, and distribute materials in advance.

- Respond to board requests within 24 hours and provide timely updates to the board president.

- Submit weekly management reports to board members and the MMS president.

- Assist with annual meetings, including mailing proxies and ballots.

- Educate board members on legal requirements and best practices.
Owner Interaction

- Respond promptly to owner communications and resolve issues efficiently.

- Process ARB/ARC applications not handled by the ARB Coordinator.
Property Maintenance

- Conduct weekly property inspections and arrange corrective actions.

- Enforce covenants, issue violation letters, and recommend repairs for physical assets.

- Oversee maintenance tasks, ensuring timely and satisfactory completion.

- Supervise vendors and recommend changes when performance is unsatisfactory.
Financial Management

- Collaborate with Client Accounting to draft and review annual budgets.

- Ensure financial reports are accurate and address discrepancies promptly.

- Prepare variance reports and flag potential issues for board review.
Personnel Management

- Supervise, train, and evaluate direct reports.

- Manage payroll approvals and annual performance reviews.

- Assist in hiring and onboarding new employees.
Scope

- Utilize all MAY Management resources to maintain high client satisfaction.

- Build strong relationships with association leadership to ensure a positive working environment.
Requirements
Knowledge, Skills, and Abilities
Education & Experience

- CAM license is required.

- Associate’s or bachelor’s degree preferred, or equivalent experience.

- 2+ years of community management experience.
Technical Knowledge

- Familiarity with Florida laws (Chapters 718 and 720) and financial statements.

- Understanding of property maintenance needs and vendor management.
Personal Attributes

- Highly organized, proactive, and able to prioritize tasks.

- Strong communication skills and a sense of urgency.

- Diplomatic, confident, and able to handle feedback effectively.

- Independent and efficient under a heavy workload.