Conference Content Executive

Are you a content professional looking to develop your career?

Do you have conference content management experience?

About our Team:
The team are passionate, collaborative, and high-performing, dedicated to the development and growth of these exceptional conferences in a booming and vibrant industry. We value creativity, autonomy, and accountability, working together to deliver exceptional conference programs. The environment is supportive, with a strong focus on teamwork and innovation, ensuring that each member's contributions are valued and impactful.

About the Role:
Come and join our vibrant team to help delight our customers by providing exceptional service and establishing our conferences as most effective direct customer touchpoints for our journals. We are offering a creative role with independence and responsibility for a conference Content Executive.

Responsibilities:

- Manage conference preparation timelines to keep activities on track.

- Coordinate with internal and external teams to meet deadlines and provide authors and team members with all required information.

- Confirm the proposed program structure with the Project Lead and Chair, ensuring it fits time, venue and poster-space constraints.

- Track author registrations against accepted abstracts, update replacement speakers in the system as needed, and follow up with authors to register by the deadline.

- Compile all required files for online and print versions.

- Respond to all email queries within 48 hours.

- Support the Conference Project Lead onsite with setup, registration, delegate queries and all activities needed to run a successful conference.

- Travel to approximately eight conferences annually.

Requirements:

- Demonstrate a strong passion for customer service.

- Have customer service experience.

- Have project management experience.

- Demonstrate meticulous attention to detail and strong analytical skills.

- Possess exceptional communication skills and an understanding of cross-cultural communication.

- Manage challenges with agility and flexibility to deliver timely, quality services.

- Hold a valid passport.

- Have international travel experience, whether for business or personal purposes.

Work in a way that works for you:
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Comprehensive Health Insurance: Covers you, your immediate family, and parents.
● Enhanced Health Insurance Options: Competitive rates negotiated by the company.
● Group Life Insurance: Ensuring financial security for your loved ones.
● Group Accident Insurance: Extra protection for accidental death and permanent disablement.
● Flexible Working Arrangement: Achieve a harmonious work-life balance.
● Employee Assistance Program: Access support for personal and work-related challenges.
● Medical Screening: Your well-being is a top priority.
● Modern Family Benefits: Maternity, paternity, and adoption support.
● Long-Service Awards: Recognizing dedication and commitment.
● New Baby Gift: Celebrating the joy of parenthood.
● Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
● Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
● Free Transport pick up and drop from the home -office - home (applies in Chennai)

About the business:
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form  or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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