Contract Clerk

About Us
Downtown Ford Sacramento is a family-owned Ford dealership that has served the Sacramento community since 1964. For more than a century, we’ve built our name on trust, integrity, and taking care of our customers and employees like family. We’re looking for a detail-oriented Contract Clerk to help keep our deals accurate and compliant.
Position Overview
The Contract Clerk connects Sales, F&I, and Accounting. You’ll review deal paperwork to make sure it’s complete and accurate, support deal-related accounting, and track F&I and aftermarket products, including payments and chargebacks. Accuracy, organization, and the ability to handle several deals at once are essential.

Key Responsibilities
Deal Paperwork Review

- Review all vehicle sales and lease deal paperwork to make sure it’s complete, accurate, and fully signed.

- Verify that deal figures (price, trade, payoff, taxes, fees, rebates) match across the buyer’s order, retail installment contract, and DMS.

- Identify missing or incorrect documents and work with Sales and F&I to correct them.

- Keep deal jackets organized, audit-ready, and compliant with California, federal, and lender requirements.
Accounting

- Reconcile contracts-in-transit, vehicle receivables, and deal-related schedules.

- Track trade payoffs, manufacturer rebates, and incentive claims through to receipt.

- Help with month-end close, including deal reconciliation and sales reporting.

- Support commission calculations by confirming final deal figures.
F&I Product Tracking and Chargebacks

- Track F&I and aftermarket products sold on each deal, including Ford Protect service plans, GAP, maintenance plans, and appearance protection.

- Monitor product payment status and follow up on outstanding items with F&I and providers.

- Track product cancellations and pro-rated customer refunds.

- Process and track chargebacks from product providers and lenders, including chargebacks from early payoffs, cancellations, and unwinds.

- Post chargebacks to the correct deals and accounts and work with F&I and payroll on commission adjustments.

- Reconcile product payables, chargeback activity, and provider statements every month.

What We Offer

- Competitive pay: [pay range]

- Full benefits package

- 401(k)

- Paid vacation time

- Monday–Friday schedule, [hours, e.g., 8:00 AM–5:00 PM]

- A stable, family-owned workplace with more than 100 years in Sacramento

- Training on our systems and processes, plus room to grow in dealership accounting
Requirements

Requirements

- Current, clean DMV record (MVR).

- At least 1 year of experience as a contract clerk or in accounting.

- Strong attention to detail and high accuracy with numbers.

- Working knowledge of accounts payable/receivable and account reconciliation.

- Proficiency with Microsoft Excel and comfort learning new software.

- Ability to manage deadlines and prioritize in a fast-paced environment.

- Clear, professional communication with salespeople, finance managers, lenders, and vendors.

- Discretion with confidential customer and financial information.
Preferred Qualifications

- Automotive dealership experience, especially at a Ford store.

- Experience with Tekion DMS.

- Experience tracking F&I products and chargebacks.

- Familiarity with Ford Credit, RouteOne or Dealertrack portals, and F&I products.

- Knowledge of California DMV title and registration procedures.

- Associate’s or bachelor’s degree in accounting, finance, or business.