Coordinator - Convention Services

- Act as a secondary group contact and event facilitator for programs after receipt of signed contract.

- Support of three or more managers and affiliated programs.

- Management of incoming phone calls and transfers regarding the event.

- Run group reports such as pickups and rooming lists.

- Work in tandem with Convention Desk and Group desk on housing changes throughout program.

- Assistance in developing estimated charges, submitting for credit, invoicing and collection of deposits.

- Help with preparation of group resume by merging, matching details to contract, filling in concessions, estimated charges and noting group VIPs.

- Aid in executing orders in affiliation with event requirements (such as telephone orders, meeting event orders, business center needs)

- Assist with hotel operational orders for events (such as meal vouchers, restaurant reservations, cabana reservation, show tickets, spa/salon, golf, etc.)

- Help with preparation of VIP arrival/departure by setting up amenities, cards, transfers, etc.

- Preparation for Group Precons by confirming attendance, printing nameplates, making necessary copies.

- As a part of the sales line: answer, screen and direct all incoming calls/leads in a professional manner.

- Assist and maintain an accurate filing system for all correspondence and reports in compliance with general office procedures.

- Daily distribution and organization of department Meeting Event Orders.

- Input accounts and bookings and maintain files in Delphi.

- Follow Convention Services task list to complete each task in the full life cycle.

- Perform all other duties and responsibilities as requested by Convention Services & Hotel Sales Department Management.

Qualifications
- Requires 2+ years of administrative experience with excellent typing skills.

- Must have at least a high school diploma or GED.

- Problem solving skills, good communication skills, ability to multi-task, and adhere to strict timelines in the completion of work.

- The ability to work with internal and external clients.

- Proficiency with Microsoft Word, Excel and Outlook is preferred.

Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.