Customer Engineer Thermal
- LocationWarsaw, Poland
- Work typeNot stated
- Posted4 November 2026
- SourceVertiv Holdings's careers page (Oracle Recruiting)
Live checkFirst seen 2 days ago; still listed on Vertiv Holdings's careers page 32 min ago.
Moves fastWhen Vertiv Holdings takes a role down early, it is usually about 2 days after posting. Apply soon.
At a glance
- EducationBachelor's degree (preferred)
- Skills and toolsOracle, Microsoft Office
Read from the ad by RoleFinder rules; the description is the source.
Back from the application? Add your CV and RoleFinder scores your fit for this role, then ranks your best 12 open roles where you want to work, each with a one-line reason.
Check my fitAbout the role
POSITION SUMMARY
Responsible for maintenance and emergency repairs of Vertiv’s Thermal Management products as well as other contracted systems. Required to establish, promote and maintain excellent rapport with all customers, sales managers, distributors and others within the field. Maintain ongoing communication with scheduling teams and the line/department Manager.
RESPONSIBILITIES
- Respond in a professional manner to all assigned service calls while on duty.
- Perform all work in a safe manner and in accordance with established company safety policy.
- Perform all work using good working practice and current codes of practice/legislation relevant to assigned task.
- Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%.
- Keep scheduling team informed of changes to your schedule and the status of all open jobs.
- Maintain the accuracy of the customer listing by reporting errors with the site change form.
- Close tasks in Oracle Vertiv Mobile Field Service (VMFS) daily and weekly paperwork in a timely, accurate and complete manner.
- Report sales or service leads to the proper department via the correct process.
- Support company vision and management decisions.
- Use email and other Office based programs to maintain/enhance communications processes.
- Ensure that all Vertiv processes are followed.
- Keep company vehicle clean and properly maintained.
- Protect all tooling and company property issued.
- Work as part of the service team and support business needs.
- Take an active role in the call out rota.
- Ensure that any activity, task and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with the Company ITC certification program itself.
QUALIFICATIONS
- Technical school background, university degree in Mechanical Engineering is a plus.
- Good knowledge of HVAC products and principles.
- Social competence, ability to work in a team and motivate others, assertiveness
- 3-5 or more years of experience in position where technical competence is required
- Spoken and written English is a plus
- Computer literate, specifically the MS Office package
- Driver´s license category B
Technical / Functional skills
- Ability to plan activities in short/mid-term.
- Ability to manage multiple tasks setting the right priority.
- Highly customer focused.
- Problem solving capability.
Attitudes
- Attitude to listen customers' (internal and external) needs.
- Working in team.
- Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.
PHYSICAL & ENVIRONMENTAL DEMANDS
TIME TRAVEL REQUIRED
50%
#LI-RN1
Get open roles ranked against your CV
Add your CV once. RoleFinder ranks the open roles where you want to work, plus remote ones, against it, shows your best 12 with a one-line reason each, and emails you new matches once a week. The file is read once by AI and not kept; employers never see it.
Sign in with Google or email to start. How we handle your CV