Customer Service Executive - Business & Personal Loans - Growth - Asansol - P.C. Chatterjee Market - CSE*
- LocationWest Bengal, India
- Work typeOn-site
- EmploymentFull-time
- Posted24 October 2026
- SourceTata Capital's careers page (Oracle Recruiting)
Live checkFirst seen 7 days ago; still listed on Tata Capital's careers page 3 h ago.
Moves fastWhen Tata Capital takes a role down early, it is usually about 4 days after posting. Apply soon.
At a glance
- Experience1+ year
Read from the ad by RoleFinder, with rules and an AI reading; the description is the source.
About the role
Experience: Minimum 1+ Years
Qualification: Graduate in any discipline
Roles & Responsibilities :
1. Company Representative:
Act as the company’s representative for Personal Loan products
2. Customer Acquisition & Engagement:
Address customer inquiries, listen to their concerns, and provide accurate information regarding loan features, eligibility criteria, documentation, pricing, and applicable fees.
3. Communication Channel:
Serve as an effective communication link between management, channel partners, and customers to ensure smooth coordination and timely resolution of queries.
4. End to End ownership:
Coordinate with internal teams for timely login, processing, and disbursement of Personal Loan applications while maintaining turnaround time (TAT).
5. Customer Satisfaction:
Ensure high levels of customer satisfaction by delivering quality service and gathering positive feedback after loan disbursement so that overall NPS increases for the product
Key Skills & Competencies:
Basic knowledge of Personal Loan products /Retail Lending
Customer‑centric approach
Ability to meet service and business targets
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