Customer Service Specialist - Cardlock & Fuel Cards
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Hillsboro, OR | Full-Time | $22.00–$25.00/hour + $200 After-Hours Bonus
Love Helping Customers? We Want You!
Jubitz Fleet Services is looking for a Customer Service Representative who enjoys solving problems, building relationships, and making customers feel valued.
You’ll be a key contact for our business-to-business customers, providing support by phone and email, resolving issues, answering questions, and helping deliver a World Class Customer Experience.
WHAT YOU’LL DO
- Provide friendly, professional customer service by phone and email
- Support current and potential Fleet Services customers
- Resolve customer questions and issues
- Work with internal teams to find solutions
- Handle multiple priorities and deadlines
- Communicate products, services, pricing, and account information
- Find win/win solutions for customers and Jubitz
NO COLD CALLING!
S CHEDULE : Monday–Friday | In-Person | Hillsboro
Participate in our After-Hours Phone Rotation approximately 1 week per month (includes weekends), averaging 10–12 calls per week.
$200 bonus for your after-hours rotation!
WHAT WE OFFER
- Medical • Dental • Vision • Life • Disability
- 401(k) with Company Match
- Paid Vacation, Sick & Personal Time
- Tuition Reimbursement & Scholarship Opportunities
- Retail & Food Discounts
- Optional Critical Illness & Accident Plans
- Flexible Spending Accounts
Requirements
WHAT YOU BRING
- High school diploma/GED required; two-year degree preferred
- 2+ years of office, customer service, or similar experience
- Strong communication and phone skills
- Excellent attention to detail
- Fuel industry experience is a plus
- Comfortable with Microsoft Office, especially Excel
- Strong problem-solving and organizational skills
- Ability to work with numbers, percentages, and practical calculations
- Ability to understand technical procedures and regulations
- Most importantly: a genuine desire to help customers!
JOIN THE JUBITZ TEAM!
If you’re friendly, organized, detail-oriented, and enjoy solving problems and taking care of customers, we’d love to hear from you.
Delivering a World Class Customer Experience, one customer at a time.
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