Director Warehouse Operations

General Purpose

Pilatus is hiring a Director of Warehouse Operations to join our team in Broomfield, CI. In this role you will be responsible for the leadership and strategic direction of all warehouse functions, including inventory control, rotable pool management, shipping/receiving, and material flow for both new and repaired aerospace components. The Director ensures the warehouse supports business and customer requirements with exceptional accuracy, efficiency, and compliance, while fostering a culture of continuous improvement and operational excellence. The Director also drives warehouse digitalization, lean process implementation, and 24/7 AOG support in collaboration with Customer Service functions.

Essential Duties/Responsibilities

Operations

- Oversee the storage, movement, and control of all warehouse and rotable pool inventories.

- Manage daily operations to ensure timely receipt, inspection, storage, picking, and shipment of aerospace materials.

- Ensure accuracy and integrity of physical inventory through cycle counts.

- Maintain safe and clean facilities aligned with lean 5S principles and health and safety regulations.

- Ensure timely and cost-effective freight arrangements with logistics partners.

- Act as backup as needed for warehouse personnel.

Compliance & Quality

- Enforce compliance with the Pilatus Repair Station Quality Assurance Manual, FAA, FOCA, and other applicable regulatory standards.

- Ensure proper handling and disposal of hazardous materials, including shelf-life monitoring and documentation.

- Maintain warehouse readiness for customer audits, aviation authority inspections, and internal quality checks.

AOG & Customer Support

- Coordinate 24/7 support for AOG (Aircraft on Ground) material requirements in collaboration with the Parts Sales Department.

- Ensure seamless material availability to support internal aircraft completion teams and external customer delivery schedules.

People & Performance Management

- Directly manage warehouse personnel, setting clear goals and performance expectations.

- Conduct training and skills development to enhance operational flexibility and team capability.

- Monitor team performance metrics and coach individuals to meet operational KPIs and service-level commitments.

Process Improvement & Digitalization

- Continuously review and improve warehousing procedures, layout, and inventory handling practices.

- Support implementation of WMS (Warehouse Management Systems), barcode scanning, RFID, and digital dashboards to increase operational visibility.

- Recommend and execute capital improvement projects, such as warehouse automation (e.g., VLMs) or infrastructure upgrades.

- Track and report monthly warehouse KPIs to company leadership.
Requirements
Required

- Associate’s degree in Business, Logistics, or related field (Bachelor’s is a plus).

- At least 10 years of warehouse/material handling experience, including 5 years in a leadership role.

- In-depth knowledge of inventory management systems and warehouse layout optimization.

- Proficient in Microsoft Office; experience with ERP/MRP systems.

- This position involves access to technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Preferred

- Experience with WMS implementation and warehouse automation technologies.

- Lean Six Sigma certification or equivalent process improvement experience.

- Knowledge of hazardous materials handling and aerospace regulatory requirements.

Key Competencies

- Strong leadership and team-building skills

- Customer-oriented mindset

- Analytical and detail-focused with a continuous improvement approach

- Ability to manage urgency and complexity in a regulated, high-value environment

What We Offer

- 11 paid holidays a year, plus 15 days of paid vacation time, and 6 days of paid sick/personal time to start with an increase to 20 days of paid vacation time after 5 years with Pilatus

- 90% of medical, dental, and vision premiums paid for single coverage and 80% for family coverage, averaging $9,600 annually

- Monthly health savings account contributions totaling $2,250 for single coverage and $3,000 for family coverage annually

- 401(k) retirement plan matching up to 6%

- Life and long-term disability insurance premiums paid in full

- Tuition assistance available annually after the first year

The hiring range is $86,000 - $128,990 per year. This range represents Pilatus Aircraft USA Ltd.’s estimate of the compensation reasonably expected for this position at the time of posting. Actual compensation will be determined based on factors including relevant skills and experience, education, job location, internal equity, market data, and business considerations. The hiring range may be modified in the future based on business or market conditions. Any bonus, incentive compensation, benefits, or other forms of compensation are subject to the terms and conditions of the applicable plans, programs, and policies and may be modified in accordance with applicable law.

Interested and qualified candidates should submit their application as soon as possible. Please note that this announcement may close at any time; early applications are encouraged.

With over 3,000 employees and about 200 apprentices at its headquarters in Stans, Switzerland, completion center in Broomfield, Colorado, and multiple service centers across Westminster, MD, Rock Hill, SC, Chamblee, GA and Sarasota, FL, the Pilatus family unites people from over 40 countries. We offer a secure, innovative, international, and sustainable work environment. Courage, vision, and outstanding performance have made us a strong company. Our culture is shaped by a high level of quality awareness, close customer relationships, and a high degree of employee commitment.

Pilatus Aircraft USA Ltd. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.