Door Attendant - Parc 55 San Francisco, a Hilton Hotel

Parc 55 San Francisco – a Hilton Hotel is seeking a Door Attendant to join our team!
The ideal candidate will possess:

- Flexibility to work mornings, evenings, weekends, and holidays.

- Strong English communication skills, both in person and over the phone, with professional phone etiquette.

- A genuine passion for hospitality and a commitment to delivering exceptional guest service.

- Previous experience in guest services or a similar hospitality role is a plus.

Shift Pattern: Full -Time | Open Availability
Pay Range: Starting at $23.63 per hour to $31.51 per hour, after successful completion of the 90-day probationary period.

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a  Door Attendant , you’re not just greeting and assisting guests on arrival and departure – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

Responsibilities
Here's what you'll do during a typical day:

- Support seamless arrivals and departures: Greet arriving and departing guests, manage traffic flow at the lobby entrance, and assist with luggage

- Tag and track guest belongings: Read luggage tags, issue claim tickets, and ensure accurate handling and delivery of guest items

- Handle guest items with care: Retrieve, transport, store, and organize guest luggage, packages, and boxes from vehicles and luggage storage areas

- Coordinate transportation needs: Arrange taxis or other guest transportation services upon request

- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner

Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.