Duty Manager - Waldorf Astoria Cairo Heliopolis
- LocationCairo, Egypt
- Work typeOn-site
- EmploymentFull-time
- Posted4 November 2026
- SourceModul University Vienna's careers page (Oracle Recruiting)
Live checkFirst seen 2 days ago; still listed on Modul University Vienna's careers page 1 h ago.
Moves fastWhen Modul University Vienna takes a role down early, it is usually about 6 days after posting. Apply soon.
At a glance
- LanguagesEnglish
Read from the ad by RoleFinder rules; the description is the source.
Back from the application? Add your CV and RoleFinder scores your fit for this role, then ranks your best 12 open roles where you want to work, each with a one-line reason.
Check my fitAbout the role
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Manager on Duty , you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
- Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods
- Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Qualifications
- Previous Duty Manager or supervisory experience in a luxury/five-star hotel.
- Hospitality or Hotel Management qualification preferred.
- Strong leadership, communication, and problem-solving skills.
- Proven ability to deliver exceptional guest service and handle VIPs and complaints professionally.
- Excellent knowledge of hotel operations.
- Ability to work effectively under pressure and across flexible shifts.
- High level of professionalism, discretion, and attention to detail.
- Fluent English; additional languages desirable.
Are you a fit for this role?
Add your CV and RoleFinder scores your fit for Duty Manager - Waldorf Astoria Cairo Heliopolis first, with a one-line reason. Then it ranks the open roles where you want to work, plus remote ones, shows your best 12, and emails you new matches once a week. The file is read once by AI and not kept; employers never see it.
Sign in with Google or email to start. How we handle your CV