Emergency Department Assistant - Massena, NY

Job Title: Emergency Department Assistant
Department: ED
Location: Massena Hospital
Hours Per Week: variable/per diem
Schedule: on an as needed basis 7a-7p and 7p-7a

SUMMARY:
Provides basic age appropriate care to patients under the direct supervision of an RN. Performs various duties necessary to provide complete care, comfort care, and safety for assigned patients.

RESPONSIBILITIES:

- Maintains patient privacy and confidentiality at all times.

- Demonstrates competence in required technical skills.

- Prioritizes and organizes workload to support patient flow in the Emergency Department.

- Performs and documents routine tasks, including vital signs, EKGs, specimen collection/transport, and patient transport.

- Keeps patient care areas clean, sanitized, and properly stocked.

- Responds promptly to call lights and communicates patient needs to appropriate staff.

- Follows safety protocols, including proper use of side rails, bed positioning, call bells, and observation of at‑risk patients.

- Assists with CPR, patient admissions, discharges, transfers, and care of personal belongings.

- Completes errands and supports supply management as needed.

- Cooperates with team members and contributes to a positive, respectful environment.

- Assists in orienting new employees and supports departmental performance improvement efforts.

- Accepts reassignment to other units as needed and performs other related duties as assigned.

REQUIRED QUALIFICATIONS:

- AHA BLS

- High School Diploma or GED

PREFERRED QUALIFICATIONS:

- CNA or HHA experience

- Medical terminology preferred

- EKG/Phlebotomy experience preferred

UNION:
CSEA (MH) Note: Not all per diem roles are union eligible

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:
Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:
$21.52 - $30.72
The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.