Enrollment Coordinator

Auxiant’s Mission Statement and Core Values

Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results.

Core Values: Independent Solutions. REAL Results
R espect
E mpowerment
A gility
L eadership

Be part of a growing and prospering company as an Enrollment Coordinator . Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing, progressive company offering an excellent wage and benefit package.

Job Summary: To serve as a point of contact and resources for our plan sponsors, providers and internal customers

Essential Functions:

- Application processing all Enrollments/changes/terminations for current clients

- Understanding 3rd Parties Enrollment Files & Connect when making enrollment entries per processes

- Answer phone calls from employees, Client contacts and providers. Understanding of the questions and concerns from callers and responding timely and accurately

- Creating ID Cards via requests from members, clients. Auditing ID cards to ensure accuracy

- Create Certificate of Creditable Coverages when appropriate

- Processing Coordination of Benefits (COB) and updating QicLink appropriately how claims are to be processed (Primary or Secondary)

- Managing Weekly Inventory to ensure the processing of assigned inventory is completed timely, efficiently and accurately
Nonessential Functions:

- Other duties as assigned
Education/Qualifications:

- Excellent written and oral communication skills required; Ability to make verbal presentations

- Ability to perform in a high pace working environment

- Ability to multi-tasks multiple processes

- Knowledge of and proven proficiency in the use of Microsoft Office applications including extensive knowledge of Word, Outlook and Excel required

- Ability to learn and effectively use insurance enrollment software

- Excellent organizational skills and the ability to pay attention to detail required

- Excellent problem solving and analytical abilities required

- High school graduation or equivalent required; 1-3 years’ experience in insurance services, business administration or related field preferred

- Experience in health plan enrollment or an insurance or HMO related environment highly desirable

- Previous customer service experience preferred
*Full benefits including: Medical, Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more