Entitlement Specialist

At Precisely, we're not just building software — we're shaping the future of data integrity. As a global leader in data quality, data enrichment, and location intelligence, Precisely helps thousands of the world's most trusted brands make confident decisions with data they can rely on. We're an AI-first organization, which means artificial intelligence isn't a buzzword here — it's woven into how we build products, how we work, and how we think about solving complex problems for our customers. When you join Precisely, you join a team of curious, driven innovators who believe that better data makes the world run better. If you're ready to do meaningful work at the intersection of AI and data — and help define what's possible — we'd love for you to apply!

Overview:

This role is part of the Data Steward team which is responsible for ensuring Salesforce Account, Contract and Entitlement data is correct. This set of data provides customer access to the Precisely customer portal and other self-service applications used by the customer. This data also drives contract renewal opportunities and entitlement reporting.

What you will do:

- Resolve daily internal cases brought to the Data Steward team from the Sales and Renewals teams.

- Resolve data issues from Salesforce exception reports.

- Participate in projects related to improving Salesforce data integrity.

- Assist documentation requests during financial audits.

What we are looking for:

- Minimum 3 years experience working in Salesforce

- Basic understanding of contracts and identifying customer entitlements resulting from the contracts

- Extreme attention to detail

- Experience collaborating within a cross-functional organization

- Professional oral and written communication skills

- Proficient in Microsoft Office applications (Outlook, Excel, Word, Teams)

- Ability to work effectively from home

- Salesforce certifications

- Data analysis skills

- Experience with the Salesforce service contract module

This role requires working either UK or US shift timings on a regular basis, based on business needs.

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