Event Operations Associate (CDMX and GDL)

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We are:

Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve.

Are you a fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

Key Responsibilities

Event Operations & Webinar Support

- Create and maintain events in Salesforce, Cvent, Goldcast, and other event platforms.

- Coordinate event calendars, speaker scheduling, and webinar logistics.

- Support webinar execution, including attendee assistance, chat monitoring, and troubleshooting.

- Manage event-related requests and ensure timely completion of operational tasks.

Event Logistics & Fulfillment

- Coordinate event materials, promotional items, shipping, and supply orders.

- Prepare attendee lists, name badges, and meeting materials.

- Research venues and vendors, obtaining availability and pricing information.

- Support onsite event setup, registration, and event breakdown as needed.

Financial & Administrative Support

- Process vendor invoices, expense reports, and reimbursements.

- Track event expenses and support budget reconciliation activities.

- Maintain accurate event records, documentation, and administrative follow-up.

Data Management & Project Coordination

- Manage attendee data, registration records, and CRM updates.

- Maintain project workflows and update task status in project management tools.

- Track milestones, support reporting activities, and ensure data accuracy across systems.

- Assist with meeting coordination, agenda preparation, and documentation of action items.

Must-Have Skills

- 1 to 2 years of experience in administrative, operations, events, hospitality or marketing support roles; recent graduates with relevant internships are considered.

- Professional English proficiency (B2 or above).

- Strong attention to detail and accuracy with data entry, invoices and records.

- Proficiency with Microsoft Office tools including Outlook, Excel, PowerPoint, SharePoint and Teams.

- Ability to follow documented processes and manage multiple tasks in a fast-paced environment.

- Clear written and verbal communication skills.

- Customer service mindset and willingness to learn new systems quickly.

- Exposure to Salesforce, Cvent, Concur, Workfront or webinar platforms (Goldcast, Zoom) is preferred.

Nice-to-Have Skills

- AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.

What we offer:

- A High-Impact Environment

- Commitment to Professional Development

- Flexible and Collaborative Culture

- Global Opportunities

- Vibrant Community

- Total Rewards

Specific benefits are determined by the employment type and location.

Find out more about our culture here .