Field Operations Director - EMEA

Workiva is standing up its first dedicated Global Field Operations organization, and the EMEA Field Operations Director is a founding member of it. You will be the operating partner to the EMEA sales leaders and report into the VP of Global Field Operations, giving you deep regional partnership and an independent, comparable view of the business.

Your first priority is to stand up the basics of a predictable sales organization (weekly forecast, pipeline inspection, deal reviews, and quarterly business review inputs), landing Workiva's global operating framework across EMEA's countries, segments, and leaders and tailoring how it runs to the local realities that matter. This is a hands-on build-and-operate role that needs a strategic mind: the mechanisms you set up now must scale as Workiva grows, and your scope is expected to grow with them. This is an individual contributor role that leads through influence, mechanisms, and the quality of insight.

Success is measured by fewer surprises and end-of-quarter heroics: quarter over quarter improvement in forecast accuracy, deal progression on buyer evidence rather than optimism, early risk identification, and successful interventions.

What You'll Do

- Operate as a trusted operating partner to EMEA sales leaders, preparing them for forecast calls, pipeline reviews, and QBRs with a clear view of what changed, why, and what to do about it

- Design and run the region's pipeline, forecast, deal review, and performance operating rhythms

- Improve forecast predictability through consistent adoption of sales process and methodology, evidence-based deal inspection, and management accountability

- Identify emerging performance risks and opportunities before they materially affect outcomes

- Translate commercial data into clear business diagnosis and recommended interventions, working closely with Insights and Analytics, and use automation and AI-enabled tools to cut manual reporting

- Drive consistent opportunity progression and management standards while challenging processes that create unnecessary field friction

- Diagnose why execution gaps persist, fix what you can with the right owners, and escalate systemic execution risks with evidence and recommendations

- Land global GTM initiatives, including our new sales stages, across diverse EMEA countries, segments, and markets, and spot adoption gaps early

- Separate legitimate local-market requirements from unnecessary process variation

- Create structured feedback loops from EMEA into Global Field Operations, Strategy, Planning, Enablement, Systems, Deal Operations, Analytics, and other functions

- Validate planning assumptions against actual field performance

- Partner with Enablement where capability is constraining results

- Work with Partner Field Operations so partner-sourced and co-sell deals sit in a single pipeline and forecast

How You Work

- Strategic and proactive : you see patterns behind misses and build mechanisms that continue to work at twice the size

- Direct and respectful : you develop defensible points of view and challenge assumptions, including your own

- Curious and action oriented : you dig into root causes, move with speed, and have a bias for fixing over escalating

- Analytical and pragmatic : you are comfortable with complexity, effective at synthesizing imperfect information, and skilled at translating analysis into decisions

What You'll Need

Minimum Qualifications

- 10+ years of related career experience in Sales Strategy & Operations, Field Operations, or Revenue Operations

- Experience building or significantly rebuilding forecasting, pipeline management, and rhythm-of-business cadences for a high-growth enterprise sales organization, ideally across multiple countries

- A track record of measurable improvement in forecast accuracy, pipeline discipline, or sales productivity in a SaaS environment, working as a trusted operating partner to senior sales leaders

- Advanced proficiency in Salesforce (or comparable CRM), and in spreadsheet and presentation tools (Google Workspace a plus)

- Working knowledge of sales process methodology (e.g., MEDDICC), and of forecasting and revenue intelligence platforms (e.g., Clari, Gong)

- Undergraduate degree or equivalent combination of relevant experience and expertise

- Fluent business English

Preferred Qualifications

- Working knowledge of diverse EMEA market dynamics and cross-cultural business environments

- Experience introducing new sales stages, processes, or operating rhythms and driving field adoption across functional lines without direct authority

- Experience in sales process design, performance metrics, and go-to-market execution for enterprise SaaS

- Familiarity with BI and analytics platforms (e.g., QuickSight, Tableau, PowerBI), and modern cloud data platforms (e.g., SQL, Snowflake), sufficient to effectively partner with insights and data teams

- Experience with lead-to-cash process and a thorough understanding of how commercial-process friction affects pipeline, forecast, and execution speed and quality

- Experience with partner or co-sell sales motions

Travel Requirement & Working Conditions

- Up to 15% travel

- Reliable home internet connection for remote collaboration across multiple time zones

Why Join Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.

At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.

Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email  talentacquisition@workiva.com .

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
#LI-LP2