Field Service Technician

Location: New Berlin, WI
Department: Service | Type: Full-Time, Non-Exempt

Join a Company Driven by Integrity, Teamwork & Customer Passion

At Nassco , we’re passionate about helping our customers succeed—and our Service Technicians are a key part of that mission. You’ll join a team that values integrity, teamwork, and customer passion , and you’ll find yourself in a supportive environment where your ideas matter, your contributions are recognized, and growth is always encouraged.
If you enjoy mechanical work, solving problems, and building strong customer relationships, this is a place where you can thrive.

Why You’ll Love Working With Us

- Be part of a company that centers its culture around integrity, teamwork, and customer passion .

- A collaborative, supportive environment where your voice and expertise are valued.

- Opportunities for growth and continuous learning , including manufacturer training.

- Competitive pay and a strong benefits package to support you personally and professionally.
What You'll Do
In this hands-on role, you’ll troubleshoot and repair industrial and commercial cleaning and packaging equipment, ensuring customers always receive reliable, high-quality service. Responsibilities include:

- Testing equipment (vacuums, floor scrubbers, sweepers, etc.) to determine issues.

- Repairing or replacing parts, performing adjustments, and retesting equipment.

- Completing detailed service reports for every job.

- Maintaining a clean, safe, and efficient work area.

- Traveling to customer sites to perform repairs and build strong relationships.

- Setting up and testing new equipment prior to delivery.

- Supporting fellow Service Technicians and other departments as needed.
Requirements
What You Bring

- Ability to read and follow verbal and written instructions in English.

- Strong troubleshooting skills and sound decision-making ability.

- Excellent communication and customer service orientation.

- Basic math skills: addition, subtraction, multiplication, division.

- Valid Wisconsin driver’s license with a clean driving record.

- Ability to lift 75–125 lbs., work in tight spaces, and perform physical movements such as bending, kneeling, crouching.
Work Environment

- Warehouse environment with exposure to dust, temperature changes, and fragrances or odors from cleaning equipment and chemicals.

- Moderate noise levels typical of industrial settings.
Make an Impact at a Company Committed to Excellence

If you’re ready to put your mechanical skills to work in a company that values your talent and supports your growth, apply today and become a vital part of the Nassco service team.