Field Service Technician

Our M/D Totco group is looking for a Field Service Technician in the Odessa, Texas area. An ideal candidate has a technical background with mechanical and electrical aptitude, is a self-starter, dependable, with a desire to grow in their profession and career. The Field Service Technician will be responsible for installing, maintaining, and servicing all NOV - M/D Totco rental systems throughout West Texas.

Responsibilities
- Work independently with little supervision. Travel to customer locations to install, calibrate, test, and commission NOV-MD Totco equipment and software

- Provide onsite training to customers in safe operation and use of M/D Totco systems

- Perform general maintenance on NOV-MD Totco equipment and software including updates, upgrades, and replacement

- Respond to and manage service calls that require more time than anticipated

- Service calls may include troubleshooting and repairs, additional equipment requests, rig up/down equipment, etc.

- Diagnose and solve problems from non-technical descriptions provided by customers

- Possess superb customer service skills

- Build positive relationships with customers

- Produce timely and detailed service reports, billing tickets, and any other job-relevant documents

Qualifications
- High school diploma or GED required.

- Associate degree or equivalent experience preferred.

- At least two years of technical experience preferred.

- Mechanical and electrical aptitude; electrical experience preferred.

- Knowledge of oil and gas equipment, hardware, and software.

- Strong communication and interpersonal skills.

- Ability to work independently with minimal supervision.

- Willingness to travel more than 75% and be on call.

- Ability to work a 10-days-on, 4-days-off schedule with 12+ hour days.

- Must be at least 21 and pass background, driving record, and drug screenings.