Field Services Specialist - Controls IWOCS & Software
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Roles & Responsibilities:
• Good knowledge and good mechanical aptitude, works and communicate well with others
• Demonstrates confident knowledge of product group and working environment.
• Should evaluate job/task performance for product and overall operation
• Perform and Coordinate onsite operations
• Role can include job/task review, execution and follow-up
• Safety mindset, understanding of HSE requirements, and stop work confident
• Consistent use of GRID/TeamCentre/ePims/Pre-Job Planning
• Job deliveries without Non-Productive Time (NPT)
• Actively participate in Lessons Learned Reporting
Required Qualifications/Experience:
• At least 2-3 years relevant experience
• Skilled at discussing technical problems and solutions with the Customer
• Skilled and confident to perform Troubleshooting and Repair work
• Completed Training courses appropriate to FSE grade
• Good knowledge of appropriate Baker Hughes products and equipment.
• Fully competent with all Baker Hughes Digital processes e.g. GRID, NPT/SIRCam/Agility/EPIMS/Zinc etc
• Working Proficiency in written & spoken English
• Knowledge of Drilling and Production processes related to Baker Hughes tools.
• Familiar with Offshore Installation processes.
• Relevant Technical Education / Apprenticeship Certificate
• Ideally have experience from several Offshore Installations and with a basic knowledge of the different working routines of typical Operating companies
• Knowledge of Drilling Operations.
• Has completed approved Safety Training as required
Desired Characteristics:
• Have a proactive approach to allocated tasks, taking ownership of all aspects of the job: Equipment; Spares; Reviewing job history / lessons learned; Able to follow Procedures e.g. Operating Service Procedures (OSP) and Project Related Procedures (PRP).
• The job is of an Ad-hoc nature and the FSE will be expected to be flexible in their approach to irregular working patterns.
• Works safely at all times and able to deliver excellent Customer Satisfaction
• PC/Digital device literate. Ability to use Word/Excel and web-based programs
The Baker Hughes internal title for this role is: Field Specialist I - SPS
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