Forward Deployed Product Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Forward Deployed Product Manager based in the United States .

This is an exciting opportunity for a customer-focused product professional to help transform complex customer support operations through advanced AI-powered solutions. You will manage a portfolio of growth accounts, lead product deployments, and ensure customers achieve measurable business outcomes from intelligent customer service automation. Working closely with engineering teams and customer stakeholders, you will translate operational challenges into practical solutions that improve efficiency, customer experience, and business performance. You will take a hands-on approach to investigating issues, building, testing, and deploying product improvements using AI-powered development tools. A key part of the role involves empowering customers to manage and optimize their own AI workflows while identifying opportunities for account expansion. You will also bring customer insights back to the product team to help shape future developments and solve recurring challenges at scale. This remote opportunity offers significant ownership, exposure to innovative AI technology, and the chance to make a meaningful impact in a fast-growing, collaborative startup environment.