Front Desk/MA

A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must.

Qualifications:
• Electronic Medical Records programs, (EPIC Preferred)
• Customer Service Experience
• Multiple Phone Lines/Experience in a fast paced work environment
• Medical Terminology, OSHA and HIPAA training Experience with Medicare, HMO and PPO insurance payers
• Excellent verbal and written communication skills required
• Proven problem solving, analytical and decision making skills Strong computer skills (Microsoft Word, Excel and Outlook)

Prefer experience but willing to train the right Candidate

Duties:
• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.
• Obtain Lab/test results from outside as well as sending standing Orders to designated labs
• Processing prior authorizations for various tests MD orders
• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment
• Working closely with providers to coordinate patient care needs
• Providing patients with referrals for continuing care Educate patients about processes and procedures

Education/Certification Requirements:
• High School diploma required
• Medical Assistant Certificate (AAM/CMA) CA/National preferred

Experience:
• Two to three years Medical front and back office experience preferred One year EMR preferred- EPIC Preferred

Work Hours: Monday - Friday 8:15pm - 5:00pm 32hours/week

Compensation based on experience. Anthem Medical/Anthem Dental/Anthem Vision Life Insurance Benefits AD&D LTD Aflac Nationwide Pet Insurance 10111 FSA & HSA Plans Disability Benefits Matching 401k retirement Plan and Profit sharing Vacation, Sick leave and paid holidays

Willing to offer full time to candidates based on performance