Front Office Assistant
- LocationPaducah, KY, US
- Work typeNot stated
- Posted26 October 2026
- SourceHighFive Healthcare's careers page (Paylocity)
Live checkFirst seen 4 days ago; still listed on HighFive Healthcare's careers page 1 h ago.
At a glance
- EducationHigh school diploma or equivalent
- Skills and toolsEHR
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About the role
Purchase Endodontics is looking for a friendly, detail-oriented Front Office Assistant to join our patient-focused team. Our goal is to provide an exceptional experience for every patient, from their first phone call to their post-treatment follow-up.
The ideal candidate brings a willingness to learn, a kind and caring approach with patients, and a positive attitude.
Responsibilities
- Verify insurance benefits, calculate patient portions, and determine pre-pay amounts for consultations and surgeries.
- Accurately enter and manage patient information using EMR systems.
- Discuss treatment plans and financial responsibilities with patients and collect payments as needed.
- Answer and manage a high-volume, multi-line phone system with professionalism and warmth.
- File and follow up on insurance claims, ensuring proper documentation for timely processing.
- Schedule and confirm clinical and surgical appointments.
- Greet patients warmly upon arrival and assist with check-in and check-out processes.
- Prepare patient charts and maintain daily schedules for the clinical team.
- Maintain a clean and organized front desk area while multitasking efficiently.
- Collaborate with team members to ensure a smooth and positive patient experience.
Requirements
- Previous receptionist or front office experience in a dental or endodontic office preferred but not required.
- High school diploma or equivalent.
- Excellent communication and customer service skills.
- Strong attention to detail and ability to stay organized in a busy environment.
- Positive attitude and a willingness to learn and support the team.
Benefits
- Medical, dental, and vision insurance
- Life insurance
- Short- and long-term disability coverage
- Paid time off (PTO)
- 401(k) plan with company match
If you’re a dependable team player who enjoys working with patients and values a collaborative, supportive environment, we’d love to hear from you!
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