Fund Servicing Analyst

We welcome you to join one of the world’s top five most admired and prominent companies. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Come join us to be the best financial services company in the world which is formed to foster a creative, inclusive work environment that always values employees’ personal and professional development.

As a Fund Servicing Analyst within JPMorganChase, you will play a crucial role in our fund servicing operations. Your primary focus will be on executing routine transactions and collaborating with various teams. You will also apply your knowledge of fund servicing to ensure smooth operations, while also identifying opportunities for process improvements. Your emotional intelligence will help you build strong relationships and influence better outcomes. This role is an excellent opportunity to develop your skills and contribute to our team's success.

Job responsibilities

- Exception Monitoring & Triage:
Monitor compliance exceptions at daily cutoffs, ensuring timely escalation of material issues.

- Alert Investigation:
Analyze exceptions using instrument data, rule logic, and prospectus terms to determine validity.

- False Alert Remediation:
Work with data management and rule teams to fix false positives, validate fixes in test and production environments.

- Compliance Run Management:
Ensure compliance processes and schedules complete on time; manage dependencies and re-runs to meet SLAs.

- Data Feed Issue Resolution:
Research and resolve data import/feed issues with providers and internal stakeholders; document outcomes and preventive actions.

- Stakeholder Engagement:
Collaborate with Operations, Technology, Investment teams, and third-party vendors for timely issue resolution.

- MI Production & Reporting:
Generate and present MI on alert volumes, false positive rates, turnaround times, and run timeliness.

- Audit & Documentation:
Maintain evidence, audit trails, and decision logs; ensure procedures are current and effective.

Required qualifications, capabilities, and skills

- Analytical Skills:
Experience interrogating datasets to validate rule triggers and exception drivers.

- 5 years of experience in Fund Servicing / Fund Accounting / Middle Office / Investment Operations / Reference Data Operations / Investment Compliance Operations

- Investment Knowledge:
Understanding of investment instruments, portfolio structures, and fund restrictions.

- Compliance Engine Familiarity:
Knowledge of rule-based compliance engines and scheduling concepts.

- Root Cause & Defect Management:
Proficiency in root cause analysis and implementing durable fixes.

- Communication:
Strong written and verbal skills for escalation, stakeholder alignment, and audit documentation.

- Time Management:
Ability to prioritize and meet daily cutoffs under SLA pressure.

- Data Tools Proficiency:
Skilled with spreadsheets, data analysis tools, and interpreting flat files and feed logs.

Preferred qualifications, capabilities, and skills

- Investment Compliance Experience:
Background in investment compliance, middle-office controls, or data operations.

- Rule Building Exposure:
Experience with rule configuration for compliance engines and common data feeds/providers.

- Exception Management Workflow:
Familiarity with ticketing/issue tracking tools.

- Market Data & Financial Products Knowledge:
Understanding of market data, financial products, accounting platforms, and data vendors