General Manager (Nursing Homes)

Salary: £80,047.50 - £86,833.50
Hours: 37.5
Working Pattern: Full Time based on site at Garden House Care Home (Cote Lane Retirement Village)

The Role:

At St Monica Trust, we're a Bristol-based charity with over 100 years of supporting older people to live fulfilling, independent lives. Through our retirement villages, care homes and charitable foundation, we're committed to creating communities where older people flourish through connection, contribution and choice.
In this role, you'll play a vital part in supporting residents to live well, maintain their independence and enjoy the highest possible quality of life. Whether you're providing care, support, hospitality or wellbeing services, you'll help create an environment where residents feel safe, valued and respected.
You'll build meaningful relationships with residents, their families and colleagues, taking the time to understand individual needs, preferences and aspirations. Every interaction is an opportunity to make a positive difference, helping residents feel connected, supported and able to continue living life in a way that matters to them.
This is more than a job, it's an opportunity to be part of a caring community where compassion, dignity and person-centred support are at the heart of everything we do.

What You'll Be Doing

- CQC Registered Manager responsibility for the holistic care of residents and management of the home.

- Continuous service improvement for resident satisfaction levels.

- Knowledge of current and future industry standards/changes is maintained, further enhancing the clinical and nursing care of residents.  Plan for future care and staffing needs/developments.

- Control and manage the care home finances and occupancy levels to meet performance targets.

- Oversee (with overall accountability for) compliance, complaint resolution, safeguarding, CQC reporting, incident reporting, health and safety and investigations.

- Leadership and people development duties; direction of the home to implement long-term vision and goals.

- Build and maintain relationships with internal and external stakeholders and networks.

- Participate in policy development, lead in meetings and on projects.

About You

We're looking for someone who can demonstrate the following key skills and requirements:

Essential

- Qualified and NMC Registered Nurse (adult level 1) (unless specified as desirable, in which case First Aid qualification)

- Level 5 Diploma in Leadership for Health and Social Care (or equivalent, either completed or working towards)

- 4 years or more of relevant equivalent management experience

- Working knowledge and understanding of the CQC Regulations and the Essential Standards of Quality and Safety, Infection Control, Medication, GDPR, NMCs standards and guidance and the Mental Capacity Act

- People management skills

- Experience managing budgets and meeting financial targets

- Experience of working with older people, in a supervisory/management capacity

- In depth understanding of dementia

- Knowledge of manual handling and food and hygiene practices

- Knowledge and practice of health and safety, risk assessments, safeguarding and DoLs.

- Confident IT skills.

Desirable

- Educated to degree level or equivalent

- Experience undertaking clinical supervisions

Why Join St Monica Trust:

- Be part of a charity that has been supporting older people for over 100 years.

- Help create communities where older people flourish through Connection, Contribution and Choice.

- Build meaningful relationships with residents and make a genuine difference every day.

- Work in a supportive, collaborative environment where people and relationships matter.

- Deliver person-centred support that focuses on individual wellbeing, dignity and independence.

- Join a team that shares a commitment to providing exceptional experiences for residents.

- Access excellent training, learning and career development opportunities.

In Return You Will Receive:

- Industry leading salary

- Workplace pension scheme with up to 7.5% employer contribution

- 23 days holiday (plus bank holidays) plus extra after 5 years

- Tailored ongoing learning and development opportunities to grow your skills, confidence, and career.

- Cost of living support: Free employee retail discounts platform

- Stream for flexible pay

- Credit union savings and loans

- Subsidised meals

- Subsidised pool and gym

- Employee Assistance Programme and well-being support

- Free flu vaccinations

- Refer a Friend bonus scheme

- Cycle to work scheme

- Free uniform

- Free parking and much more.....

Additional Information:

- Duties must be carried out in compliance with St Monica Trust’s Equity, Diversity and Inclusion Policy.

- Duties must be carried out in compliance with current UK GDPR and with St Monica Trust’s Confidentiality and Data Protection Policy.

- This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.

- This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application.