GSA F&B
- LocationGaborone, Botswana
- Work typeOn-site
- EmploymentFull-time
- Posted5 November 2026
- SourceModul University Vienna's careers page (Oracle Recruiting)
Live checkFirst seen yesterday; still listed on Modul University Vienna's careers page 3 h ago.
Moves fastWhen Modul University Vienna takes a role down early, it is usually about 6 days after posting. Apply soon.
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Check my fitAbout the role
To a be a passionate host and highly collaborative member of the guest operations team and maximise customer spend whilst delivering exceptional brand-specific experiences, mainly in F&B but also in other areas of the hotel, ensuring excellent guest service, efficient service delivery, compliance with hotel policies and procedures.
Responsibilities
- Organise your assigned ‘work area’ to be able to deliver the pre-service and service tasks effectively & efficiently, in line with our quality and service standards
- Constantly maintain your work area clean and tidy
- Take time to be a great host, engage in small conversations, actively ask guests you are serving for their feedback. Immediately take actions to make it right where required
- Constantly look for areas of improvement when taking orders and delivering food to guests to further improve guest experience in all our F&B outlets
- Understand the specifications our F&B products and the processes designed to present them to our customer in our F&B outlets
- Actively upsell our products and provide advice to guests on food recommendations and beverage pairing
- Participate in all respective trainings and complete all assigned e-learning courses within the set deadlines
Qualifications
Education
O’level qualification
Certificate or Hospitality Management & or Tourism Management
Diploma in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field is advantageous.
Experience
At least 12 months' experience in a Food & Beverage operation
Experience in a hotel, restaurant, resort, or hospitality environment.
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