Ha Noi Service Engineer Compressor Hà N 10000

Position Summary:

This is a full-time, on-site role for  Service Engineer  – Compressor based in Hanoi, Vietnam. The Service Engineer is responsible for after-sales service execution, including installation, commissioning, maintenance, and troubleshooting of compressor systems to ensure reliability, performance, and customer satisfaction.

KPIs

- Equipment uptime and reliability

- Response time and service quality

- Customer satisfaction

- Service revenue contribution (parts, contracts, upgrades)

Responsibilities:

Installation & Commissioning :

- Perform installation and start-up of compressor systems and related equipment

- Ensure proper system setup, alignment, and operational readiness

- Conduct system testing and commissioning to meet performance requirements

Maintenance & Troubleshooting

- Perform preventive maintenance and inspections

- Diagnose faults and carry out repair activities

- Troubleshoot mechanical, electrical, and control issues

- Minimize customer downtime and ensure system reliability

Customer Support & Training

- Provide on-site technical support and guidance

- Train customers on operation and maintenance procedures

- Respond to service calls and emergency breakdowns

Service Business Development

- Identify opportunities for: Spare parts, Service contracts, System upgrades and retrofits

- Recommend solutions to improve system efficiency and performance

Documentation & Reporting

- Complete service reports and maintenance records

- Provide feedback on recurring issues and product performance

- Ensure compliance with safety and company standards

Other responsibilities : as assigned or required.

Key requirements:

- Bachelor’s degree in Mechanical / Electrical / Mechatronics Engineering

- 1–5 years’ experience in compressor or industrial equipment service

- Strong hands-on troubleshooting and repair skills

- Knowledge of compressor operation, maintenance