Help Desk Technician
- LocationGO-MOUND ROAD
- Work typeOn-site
- Salary41.6k USD a year
- EmploymentFull-time
- Posted4 November 2026
- SourceHrone's careers page (Workday)
Live checkFirst seen 3 days ago; still listed on Hrone's careers page 5 h ago.
Posted beforeRoleFinder first saw this role on 12 October 2026, 24 days before this listing. Reposts are often real openings that took long to fill.
About the role
Data System Services is a full service IT company providing software development, networking, technical support, data, and cybersecurity solutions for a family of companies in a variety of different industries such as Transportation, Insurance, Concrete and many more. Data System Services prides itself on award winning, industry leading technology.
The Technical Support and Services Technician will be a main point of contact for any IT related issues as they come into our help desk. The Technical Support and Services Technician is responsible for having strong customer service skills. They will act as the front line answering all technical related questions in a timely manner.
This position is fully onsite in Sterling Heights, MI
SHIFT AVAILABLE:
· Sunday-Wednesday 2:30am to 12:30pm
STARTING RATE: $20.00/HOUR
SHIFT PREMIUMS OFFERED:
· 6 PM – 12 AM – Additional $1.00 per hour
· 12AM – 6AM – Additional $2.00 per hour
IT Support Technicians will:
· Have basic IT knowledge
· Have an interest in pursuing a career in the IT field
· Have the ability to multitask and prioritize a changing workload
· Have a flexible schedule with the ability to work overtime if needed
· Have strong organization and communication skills
· Be a reliable and dependable worker
Duties include, but are not limited to :
· Serving as the main point of contact for internal customers seeking technical assistance over the phone or through email
· Performing remote troubleshooting through diagnostic techniques and asking pertinent questions to the internal customer
· Providing remote support, software loading, etc. for all hand-held and tablet technology tools
Job Type: Full-time
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