Host

Gravity Haus is seeking an energetic, organized, and outgoing Host to be the first point of contact for our guests. As a Host, you’ll set the tone for an exceptional dining experience — welcoming guests warmly, managing reservations efficiently, and ensuring every guest feels seen and valued. You’ll play a vital role in keeping the flow of the restaurant running smoothly while embodying the Gravity Haus commitment to hospitality, connection, and community.

Key Responsibilities

- Welcome guests warmly and create an inviting first impression by greeting everyone who enters the restaurant with enthusiasm and professionalism.

- Manage reservations and seating using OpenTable (or other POS/reservation platforms), balancing guest preferences, wait times, and table rotation to maximize efficiency and guest satisfaction.

- Communicate wait times accurately and manage the waitlist with transparency and hospitality.

- Escort guests to their tables, providing menus and explaining any current features, specials, or experiences.

- Assist with special seating requests or accessibility needs to ensure every guest has a comfortable, inclusive experience.

- Collaborate with the service and management teams to ensure smooth guest flow and excellent communication between the front and back of house.

- Maintain cleanliness and organization of the host stand, entrance area, and dining room.

- Support the team by helping with side work, menu updates, and guest needs during peak service periods.

- Participate in pre-shift lineups and team meetings, staying informed on menu changes, promotions, and events.

- Serve as a Gravity Haus ambassador, representing our values and sharing the Gravity Haus story with guests and members.

- Communicate effectively with managers about guest feedback, service issues, or opportunities to improve the guest experience.
What We’re Looking For

- 1+ year of restaurant, hospitality, or customer service experience preferred.

- A naturally friendly, warm, and engaging personality.

- Exceptional communication, multitasking, and organizational skills.

- A calm and composed demeanor under pressure, even during high-volume service periods.

- Professional appearance and demeanor consistent with a premium hospitality environment.

- Familiarity with OpenTable or similar reservation systems preferred.

- Flexible availability, including nights, weekends, and holidays.
Physical Requirements

- Ability to stand and walk for extended periods.

- Ability to lift and carry up to 25 lbs.

- Comfortable navigating a busy restaurant floor safely and efficiently.
About Gravity Haus
Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living.

At the heart of everything we do are our core values , which guide our culture, service, and growth:

- Keep Growing

- Bring Others Along

- Create Powerful Moments

- Be “All-In” + Go the Distance

- Make it Better than You Found It
We’re looking for team members who share these values and want to make a meaningful impact in both their work and community.

What We Can Offer You
When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.