Host

The Host is the first Team Member that our guests will see! This Team Member will be responsible for:

Essential Functions

- Greets and seats guests, presents menus to guest, and informs them of any specials.

- Treats all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.

- Takes names on a waiting list and quotes wait times to guests when tables are not immediately available.

- Runs the floor plan board.

- Observes tables and keep track of clean, dirty, and occupied tables.

- Cleans and wipes down tables.

- Cleans, organizes, and stocks menus in the host area.

- Fulfills various side work projects including but not limited to replacing bottles of ketchup, cleaning windows, and sweeping floors.

- Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.

- Maintains restrooms throughout the shift (refill paper towels and hand soap).

- Organize merchandise.

- Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.

- Maintains adherence to all Company policies and procedures.

- Other duties as directed by management.

- Reports to required meetings.