HOSTESS

Summary

Welcome guests in a warm and friendly manner.  Greet and seats guest.  Present menus in a kindly, professional and quick manner.

Essential Functions

- Greets and seats guests

- Presents menus to guests

- Informs guests about special menu items

- Enhance the customer experience by treating guests in a friendly and professional manner

- Takes names on a waiting list

- Assign tables

- Run the floor plan board

- Takes guest information and quotes wait time to guests accurately when tables are not immediately available.

- Keep an organized host area, clean and well stocked

- Answers phone and answers questions concerning the menu and restaurant.

- Interacts with guests in and as they leave the restaurant to ensure positive dining experience.

- If applicable, take fill and process to go orders

- Maintain restrooms throughout shift.

- Maintain entrance area clean and free of debris to include mopping

- Other duties as directed.
Requirements

Experience:
1 year of experience in a similar position
Technical Skills and Knowledge of Job:

- Must be able to read, write, and determine wait time based on RSH procedures

- Must visually be able to scan restaurant for clean, unoccupied tables and check/clean bathrooms

- Knowledge of workplaces safety procedures
Competency:

- Excellent communication skills (verbally interacts with management, servers, team members, and guests)

- Organizational skills

- Multi-task oriented

- Bilingual is a plus