Hotel Cleanliness Expert (Housekeeping Porter) - London Marriott Hotel Grosvenor Square

Hotel Cleanliness Expert (Housekeeping Porter)

London Marriott Hotel Grosvenor Square

At Marriott Hotels, we believe our legacy is built by the people who bring it to life every day. As part of a team that has helped shape the future of hospitality, you will be empowered to make an impact, share your ideas and elevate every guest experience. Whether you are developing your expertise, discovering a new role, moving between hotels or pursuing opportunities around the world, we support you at every stage of your journey.

As part of the Marriott International family, Marriott offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position Summary

The Hotel Cleanliness Expert – Housekeeping Porter is responsible for maintaining the cleanliness, appearance, and presentation of guest, public, and back-of-house areas throughout the hotel. This role supports housekeeping operations through linen distribution, cleaning duties, stock replenishment, guest service delivery, and adherence to Marriott quality, safety, and cleanliness standards to help create exceptional guest experiences.

What you'll do

- Transport, distribute, and replenish clean linen throughout the hotel while maintaining accurate stock levels.

- Clean and maintain public areas, employee areas, corridors, staircases, storage rooms, laundry rooms, and back-of-house spaces to Marriott standards.

- Respond promptly to guest requests and support Front Office and Housekeeping teams to deliver exceptional guest experiences.

- Inspect guest and public areas for maintenance concerns and report issues to the appropriate department for resolution.

- Organise housekeeping carts, storage areas, linen rooms, and supply closets to ensure operational efficiency.

- Utilise appropriate cleaning chemicals, equipment, and personal protective equipment in accordance with safety procedures and standards.

- Maintain cleanliness records, support laundry quality control processes, and ensure compliance with quality assurance standards.

- Follow health, safety, security, and emergency procedures while safeguarding hotel assets, keys, and equipment.

What you'll bring

- Previous experience in a housekeeping, cleaning, facilities, or hospitality environment preferred. Luxury hotel experience is advantageous.

- Strong verbal communication skills and a good level of English proficiency.

- Excellent attention to detail and commitment to maintaining high cleanliness standards.

- Proactive, reliable, and service-focused approach to work.

- Ability to work independently and collaboratively within a team environment.

- Understanding of cleaning procedures, health and safety practices, and the correct use of cleaning chemicals and equipment.

- Ability to perform physical duties including lifting, carrying, pushing, pulling, bending, kneeling, and standing for extended periods.

- Commitment to delivering exceptional guest service and maintaining a professional appearance at all times.

- Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process

Our Benefits

At Marriott, we put people first — it’s one of our distinctive core values.

- Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott’s portfolio of 30+ hotel brands and 9,500+ properties worldwide.

- Associates receive paid leave to use for vacations, sick time, holidays and more.

- Through our global TakeCare platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.

- Depending on the property and role, additional local benefits may also be available.

Our award-winning culture

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit life.marriott.com  to learn more about our workplace culture and career opportunities.

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.