HVAC Service Technician (no on-call)

Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Our culture is shaped by our values:  Operationally Nimble , Driven to Win , Everyone Cares, Let's Be Curious, and Leverage Collaboration . These values guide how we work together, solve problems, support our customers, and grow as a team.

About the Role

We are seeking an  HVAC Service Technician to join our Service team. Reporting to the HVAC Service Manager, you will be working with our contractors during installs, start-ups, and helping services run smoothly from day one. Y ou’ll provide expert support in the field and over the phone, troubleshoot technical issues, and get hands-on with industry-leading products.

This role is not an on-call position - regular working hours are on-site between 8:00am and 5:00pm, Monday to Friday.

What You'll Be Doing

- Be the expert voice for customers on the O’Dell product lineup

- Startup and commission new systems alongside contractors, ensuring everything runs smoothly and safely

- Offer virtual or phone support to installers and technicians for assistance with wiring, piping, programming, and general troubleshooting

- Collaborate with our Sales team to assist with product layout and integration across a wide range of products

- Connect with our manufacturers to obtain technical information and support materials

- Attend customer sites to provide hands-on support during installs, commissioning, troubleshooting, and additional responsibilities as required

- Assist with processing warranty claims by working closely with contractors and our internal team to keep the process moving in a timely manner

- Travel to manufacturer facilities for in-depth product training as required

- Other responsibilities as assigned

What You Are

- Licensed 313A Refrigeration Mechanic and G1 Gas Technician

- Member in good standing with the Ontario College of Trades

- Hold a valid G-class driver’s license in good standing and clean driver's abstract

- Willing and able to travel within our service territories (territory dependent on location of hire)

- Three to five (3-5) years of experience w ith commercial and industrial HVAC service

- A solid understanding of computers and Microsoft Office, including openness to learning – computers and elect ronics are a large part of how we support modern HVAC systems

- Strong communication skills, both verbally and written

- Detail-oriented and reliable, following through on deadlines and commitments to customers

- Dependable, punctual, and ready to lend a hand to team members

- Meet the physical requirements of the role, which include:

- Lifting up to 50 lbs

- Climbing stairs and ladders, and working at heights

- Bending, pushing, pulling, and kneeling

- Sitting for long periods of time while driving

- Working in extreme temperatures (heat and cold)

Why Work for O'Dell HVAC Group?

At O'Dell HVAC Group, we believe great work starts with a great employee experience. We’re committed to creating an environment where our people can grow, contribute, and enjoy being part of the team.

- Competitive Compensation & Profit Sharing – Your contributions matter, and we believe in sharing in our success.

- Comprehensive Benefits – Employer-paid health and dental coverage to support you and your family.

- Health & Wellness Spending – Additional flexibility to support your individual health and wellness needs.

- RRSP Program – A plan that grows with you! We’re here to help you plan and invest in your financial future through increasing employer contributions and long-service rewards.

- Learning & Career Development – Opportunities to build your skills, expand your knowledge, and grow your career, supported by our tuition reimbursement program.

- Paid Holiday Shutdown – Extra time to recharge and enjoy the holiday season.

- Summer Fridays! – Start your summer weekends a little earlier.

- A Collaborative, People-First Culture – Work alongside people who share knowledge, solve problems together, and genuinely care about the success of their teammates.

Use of AI in Our Recruitment Process

We may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).

If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone.  For any accommodation requests or questions, reach out to Human Resources.

This job posting is for an existing vacancy.