Internal Communications Specialist

Based in Luxembourg and as part of ArcelorMittal’s group chief technology office (GCTO) and ArcelorMittal Europe internal communications team, the internal communications specialist will report to the head of internal communications. The specialist will help plan, create, and implement internal communication initiatives that strengthen employees’ understanding of the GCTO and Europe’s strategy, priorities, and achievements.

He/she will support the head of internal communications to manage content for internal publications and digital channels; draft articles; develop multimedia materials; and coordinate internal communication projects across Europe-wide and global audiences. The role includes supporting employee engagement campaigns, improving communication tools and processes, and ensuring high editorial and brand standards.

Working closely with teams in GCTO, Capital Goods, Capital Projects, Global Ports, and transversal European functions—including HR, IT, health and safety, and more, he/she will act as an internal consultant. Responsibilities also include maintaining and enhancing intranet platforms and supporting communication efforts for key technical and strategic topics such as process safety management, safety integration in capital projects, innovation, sustainability, learning and development (Steel Academy), and global knowledge sharing forums.

The scope also includes supporting the management of editorial content for ArcelorMittal Europe LinkedIn account in collaboration with internal stakeholders.

The remit covers Europe-wide responsibilities for ArcelorMittal Europe and global support for GCTO functions.

Main responsibilities:

Support the head of internal communications to:

- Write and edit articles, leadership messages, people stories, and content aligned with ArcelorMittal’s editorial standards.

- Support internal communications on technology topics, including digitalisation, artificial intelligence, technical forums, and advancements led by GCTO teams.

- Enhance visibility of GCTO and Europe leadership through interviews, storytelling, and strategic content.

- Develop communication materials on key topics such as innovation, knowledge sharing, process safety management, safety integration in capital projects, sustainability, Steel Academy, and transversal business functions.

- Manage, update, and create intranet portals for GCTO, Europe, and related functions, ensuring structure, clarity, and brand compliance.

- Support social media and employee advocacy activities, including content planning, posting, and performance measurement.

- Coordinate and manage communication projects and campaigns for GCTO, Europe and transversal functions.

- Support communications for the Global Performance Excellence Awards, including articles, updates, interviews, and ceremony content.

- Prepare and manage mass mailings through MAPP and monitor engagement to optimise messaging.

- Ensure all communications comply with ArcelorMittal brand guidelines and visual identity standards; conduct brand checks where needed.

- Manage calendars of communication activities, collect feedback, and support surveys to evaluate communication impact.

What you’ll need:

- Minimum 3 years of internal communications experience in the steel industry, in a global or multi-country role, and proven editorial skills writing in UK English.

- Demonstrated experience creating and managing intranet portals on SharePoint.

- Strong proficiency in IT and communication tools, including MS Office (Word, Excel, PowerPoint), Canva for design, CapCut for video editing, MAPP for mass mails, and SharePoint for intranet management.

- A strong interest in technology, with hands ‑ on experience using artificial intelligence tools such as Colossyan and Microsoft Copilot agents to support internal communications is mandatory.

- A results-driven, proactive team player with strong multicultural awareness and excellent customer service orientation.

- Experience working in international environments; cross-cultural competence is an advantage.

Education / Qualifications:

Master’s degree in communications, marketing, business or management.

Languages:

English (advanced or native level required)