Investment Middle Office Services Delivery Senior Associate
- LocationLONDON, United Kingdom
- Work typeNot stated
- EmploymentFull-time
- Posted5 November 2026
- SourceJPMorganChase's careers page (Oracle Recruiting)
Live checkFirst seen yesterday; still listed on JPMorganChase's careers page 1 h ago.
Moves fastWhen JPMorganChase takes a role down early, it is usually about 6 days after posting. Apply soon.
At a glance
- Skills and toolsMicrosoft Office
Read from the ad by RoleFinder rules; the description is the source.
Back from the application? Add your CV and RoleFinder scores your fit for this role, then ranks your best 12 open roles where you want to work, each with a one-line reason.
Check my fitAbout the role
Discover what stakeholders value most and deliver result with confidence!
As an Investment Middle Office Services Delivery Senior Associate in Client Account Services (CAS) Team, you will be responsible for managing and delivering account reference data readiness for our Investment Middle Office Service clients. CAS IMOS Service Delivery team service our global and regional clients via our global footprint, coordinating end-to-end client account reference data requests, ranging from product expansion to new account launches and onboarding of new Third parties.
The team manages external client relationships as well as partnering with key internal stakeholders within the business, operations, and technology streams to execute client business requirements.
We continuously strive to enhance the client experience of BAU lifecycle management through straight through processing across our robust operating model and ecosystem to ensure accurate and efficient set up to market.
Job responsibilities
- Manage client relationships to deliver a consistent excellent client experience
- Coordination of Client Account lifecycle events with stakeholders, manage successful new account set up -Fund launches, Seg Mandates, New 3 rd Parties and Closures
- Create long term value through the nurturing of client and key internal stakeholder relationships
- Communication – Key liaison between functional teams (Client Services, Operations, Technology, Change Management
- Process Improvement – Partner with internal stakeholders to drive continuous improvement and take an active role in shaping and implementing future target operating model
- Lead client and internal calls to drive implementation deliverables and issue management
- Produce reporting to client and internally – Toll gates, next actions and status through clear, concise, and audience specific updates
Required qualifications, capabilities and skills
- Experience in managing projects/events to completion
- Ability to build strong, cohesive partnerships with the Client, business, operations, technology & other key stakeholders and work effectively in a matrix organization
- Demonstrate excellent oral and written communication skills and a positive attitude
- Professional approach to escalation, prioritization and problem solving
- Logical analysis of complex problems to drive resolutions against daily SLAs
- Detail orientated and able to challenge and improve current operating practices
- Strong Microsoft Office skills and excellent written and oral communication skills
Preferred qualifications, capabilities and skills
- Experience or knowledge in Middle Office functions
- Background of business improvement and optimisation of operating practices
- Demonstrated ability to work in a team environment, and ability to adapt to a changing environment
Are you a fit for this role?
Add your CV and RoleFinder scores your fit for Investment Middle Office Services Delivery Senior Associate first, with a one-line reason. Then it ranks the open roles where you want to work, plus remote ones, shows your best 12, and emails you new matches once a week. The file is read once by AI and not kept; employers never see it.
Sign in with Google or email to start. How we handle your CV