[Job] Customer Support Specialist - French - Remote in Greece

Position: Customer Support Specialist
Work model: Remote
Location: Greece
Employment type: Full-time
What You Will Be Doing:

- Handling incoming phone calls, messages, and emails from customers.

- Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.

- Troubleshooting technical issues and offering solutions to customer inquiries.

- Processing warranty claims, repairs, and replacements.

- Offering product recommendations based on customer needs and preferences.

- Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements:

- Excellent writing and verbal communication skills in French and English .

- Strong attention to detail.

- Good technical troubleshooting and problem-solving skills.

- Ability to handle unexpected changes and customer concerns with professionalism.

- Experience in customer support or technical support roles will be appreciated.

What We Offer:

- Relocation support: Flights, accommodation & housing assistance—all at no cost to you

- Competitive monthly salary + 2 extra salaries per year.

- Health care benefits and numerous other discounts .

- Full training by certified instructors on products and customer service techniques.

- Professional growth and development opportunities.

- Special events, community involvement, and social responsibility initiatives.

- Free online Greek language courses.

- State-of-the-art premises, providing a great working environment with relaxing break areas.

Originally posted on Himalayas