Junior Business Support Specialist
- LocationPinelands
- Work typeNot stated
- EmploymentFull-time
- Posted5 November 2026
- SourceOld Mutual's careers page (Workday)
Live checkFirst seen yesterday; still listed on Old Mutual's careers page 2 h ago.
Posted beforeRoleFinder first saw this role on 14 October 2026, 22 days before this listing. Reposts are often real openings that took long to fill.
Moves fastWhen Old Mutual takes a role down early, it is usually about 6 days after posting. Apply soon.
At a glance
- Experience2 to 3 years
- Skills and toolsJira, SQL
Read from the ad by RoleFinder rules; the description is the source.
Back from the application? Add your CV and RoleFinder scores your fit for this role, then ranks your best 12 open roles where you want to work, each with a one-line reason.
Check my fitAbout the role
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Role Details:
The successful candidate will be responsible for supporting the Reconciliation Centre of Excellence (RCoE) team in the delivery of both daily operational and strategic initiatives. This includes managing and distributing work requests, maintaining and updating priorities on the Jira dashboard, and ensuring the efficient execution of team activities.
The role requires a strong client-focused approach, taking ownership of client needs and proactively communicating any service events that may impact their daily operations. The individual will be expected to build and maintain strong client relationships, while also providing training and support to both new and existing users of the Accurate Reconciliation Tool.
Key Result Areas / Outputs:
This role resides within the Group Finance Enablement Team. The person will be responsible for interacting with the Accurate Reconciliation Tool Stakeholders.
- Support the Reconciliation Centre of Excellence team in the delivery of daily operational and strategic objectives.
- Act as a primary point of contact for Accurate Reconciliation Tool stakeholders and support related business processes.
- Manage, distribute and execute work requests and maintain team priorities through the Jira dashboard.
- Build and maintain strong client and stakeholder relationships.
- Communicate service events and operational impacts to stakeholders in a timely and professional manner.
- Deliver training and support to both new and existing users of the Accurate Reconciliation Tool.
- Run, analyse, and distribute various accounting, reconciliation, management, and technical reports.
- Support account onboarding, take-on activities, and process implementation projects.
- Investigate incidents, exceptions, and imbalances between General Ledger accounts and Trial Balances.
- Identify opportunities for process improvement and automation within reconciliation processes.
- Collaborate with business, finance, and technical teams to resolve reconciliation-related issues.
In addition, the individual will be responsible for designing, implementing, and maintaining automated matching rules to achieve and sustain an 80% automated match rate across all Accurate accounts. A solid understanding of SQL will be advantageous, as it can be used to develop and enhance automated matching logic and reconciliation processes.
Qualifications, Skills and Experience:
- Relevant qualification in Finance, Accounting, Information Systems, or a related field.
- 2-3 years’ experience within a finance, reconciliation, accounting, or operational support environment.
- Strong understanding of General Ledger and Trial Balance reconciliation processes.
- Excellent analytical, problem-solving, and investigation skills.
- Strong stakeholder management and communication abilities.
- Experience with on work management platforms.
- Experience with reconciliation systems.
- Knowledge of SQL and database querying would be advantageous.
- Ability to manage multiple priorities in a fast-paced environment.
Technical Competencies/Automation:
- Design, create, and maintain automated matching rules within the Accurate Reconciliation Tool.
- Monitor and optimise automated matching performance to achieve and maintain targets within Service Level Agreement.
- Analyse reconciliation trends and recommend enhancements to improve efficiency and control effectiveness.
- Utilize SQL knowledge, where applicable, to support rule creation, data analysis, and process automation.
Skills
Computer Literacy, Database Administration, Database Management Systems (DBMS), Database Queries, Data Controls, Document Management, Executing Plans, Expertise Management System, Knowledge Management, Metadata Management, Object-Oriented Database Management System (OODBMS), Office Systems, Oral Communications, Policies & Procedures, Test Case Management
Competencies
Collaborates
Communicates Effectively
Decision Quality
Ensures Accountability
Manages Complexity
Optimizes Work Processes
Plans and Aligns
Tech Savvy
Education
NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
10 November 2026 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Are you a fit for this role?
Add your CV and RoleFinder scores your fit for Junior Business Support Specialist first, with a one-line reason. Then it ranks the open roles where you want to work, plus remote ones, shows your best 12, and emails you new matches once a week. The file is read once by AI and not kept; employers never see it.
Sign in with Google or email to start. How we handle your CV