Manager, Training and Instructional Design

Use Your Power for Purpose

The Manager, Training and Instructional Design will lead the Training department and be accountable for both training operations and the instructional design strategy used to build colleague capability. This role requires a strong people manager who can lead colleagues, manage priorities, partner cross-functionally, and translate process, role, and business needs into structured, practical, and effective learning solutions.
The role will own the site instructional design strategy and lead site application of Pfizer instructional design requirements, using adult-learning principles and role-based learning approaches to develop curricula, learning pathways, training materials, knowledge checks, and qualification programs. The individual will partner with operational and functional leaders to assess capability needs, improve training effectiveness, and support onboarding, cross-training, job readiness, and continued colleague development. Reporting to the Quality System Director, the role is also responsible for strengthening training execution and ensuring learning programs support organizational and regulated-training expectations.
Prior Good Manufacturing Practice (GMP) experience is not required; however, the individual must be able to learn regulated training expectations and apply strong training management and instructional design practices in a pharmaceutical manufacturing environment.
It is your dedication and hard work that will make it possible for Pfizer’s customers and patients to receive the medicines they need, when they need them.

What You Will Achieve
In this role, you will:

- Lead and develop the Training department; manage performance, priorities, workload, and applicable budgets; and own the site training and instructional design portfolio, allocating available resources and recommending specialized support or learning technology based on risk and business needs.

- Serve as the Local Process Owner (LPO) for the L2 Personnel and Training Process, overseeing local personnel management and training processes to ensure regulatory and quality requirements are met and collaborating with the Global Process Owner (GPO).

- Lead site training and instructional design strategy with process owners and People Leaders, integrating curricula, learning pathways, training plans, cross-training matrices, and qualification approaches to support onboarding, job readiness, requalification, and continued development while leveraging required global curricula and approved local requirements.

- Apply Pfizer instructional design standards and adult-learning principles to develop practical role-based content, learning materials, assessments, job aids, and qualification tools; support knowledge management, job shadowing, apprenticeship, and other skill-building approaches, with supplemental local guidance where permitted and needed.

- Oversee instructional quality and consistency across site functions through consultation, coaching, and designated training reviews and approvals; ensure Pfizer-defined responsibilities and applicable trainer qualifications are followed, preserve process-owner and required Quality approvals, and drive revisions or escalate gaps.

- Partner with site functions to evaluate whether identified capability gaps require training and recommend appropriate learning solutions or refer non-training issues to the accountable function.

- Monitor site training compliance, completion, and effectiveness; apply Pfizer risk-based assessment requirements and use quality and performance data to drive improvement with accountable owners, preserving People Leader responsibility for individual assignments, completion, and readiness for independent work.

- Support change initiatives, investigations, audits, and business needs through training impact assessments, content updates, readiness planning, and relevant training information, metrics, and recommendations.

Here Is What You Need (Minimum Requirements)

- BA/BS degree with at least 4+ years of experience; OR a master's degree with at least 2+ years of experience; OR a PhD with 0+ years of experience; OR an associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience

- Demonstrated experience applying instructional design, adult-learning principles, and learning and development best practices to translate process, role, or business needs into effective training programs, curricula, learning materials, training methods, and role-based capability plans.

- Experience managing direct reports, including coaching, prioritization, performance expectations, and colleague development.

- Strong project management skills and ability to manage multiple training initiatives at the same time.

- Excellent leadership and interpersonal skills, with effective written and verbal communication abilities.

Bonus Points If You Have (Preferred Requirements):

- Certification in learning and development, instructional design, or training facilitation.

- Experience in the pharmaceutical, manufacturing, or regulated industry.

- Familiarity with GMP training expectations or regulated learning environments.

- Familiarity with continuous improvement methodologies (e.g., Lean, Six Sigma).

- Proficiency in data analysis and reporting.

PHYSICAL/MENTAL REQUIREMENTS

- Strong organizational, analytical, and problem-solving skills.

- Ability to manage multiple projects

- Ability to motivate and inspire team members

- Ability to work in a fast-paced and dynamic environment.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

- May require working non-standard hours or shifts to support training programs.

- Travel to different sites or locations may be necessary to ensure alignment and support for Learning and development initiatives.

Relocation support available

Work Location Assignment: On Premise

The annual base salary for this position ranges from $106,000.00 to $176,600.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 15.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

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Manufacturing