Master Data Analyst (Kuala Lumpur, Malaysia)

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Say HELLO to BIG Possibilities with Singtel!

Singtel is a communications technology group connecting people and businesses through technology and digital services.

We are looking for a Master Data Analyst to manage the accuracy, integrity and timely maintenance of vendor and material master data for Optus. Reporting to the Manager, Procurement Operations and Master Data, you will work with Procurement, Finance and business stakeholders across Optus and the Singtel Group to support supplier onboarding, improve procurement data quality, maintain governance controls and drive continuous improvement.

Make an Impact by:

1. Material & Vendor Master Data Management

•  Maintain accurate and timely vendor and material master records across procurement and ERP systems, including SAP and Ivalua where applicable.

•  Serve as a key contact for material and vendor master data enquiries, requests and escalations.

•  Conduct quality assurance checks on master data and contract entries, and maintain appropriate creation, update and deactivation controls.

•  Support supplier classification and group taxonomy alignment with Procurement Category Managers and business teams.

2. Supplier Onboarding & Risk Controls

•  Support supplier onboarding and validate key details, including tax identifiers, bank information and payment terms.

•  Perform required due diligence checks, including Moody's and World-Check screening, in accordance with procurement procedures.

•  Carry out validation calls and verification steps to help prevent unauthorised or fraudulent changes to supplier data.

•  Manage vendor record updates, deactivation, barring and profiling in line with approved requirements.

3. Procurement Operations & Compliance

•  Maintain supplier information and categorisation in procurement systems and support supplier certification updates.

•  Monitor compliance with Optus procurement requirements, Group Procurement policies and relevant governance standards.

•  Conduct regular data audits and report on data quality, compliance and supplier performance activities.

•  Collaborate with supply chain and procurement teams to support reliable operational processing.

4. Systems, Projects & Continuous Improvement

•  Support procurement system improvements, workflow automation and controls that reduce data entry errors.

•  Participate in user acceptance testing (UAT), system changes and supply chain projects as a business user representative.

•  Document current and future master data processes and support change management and operational readiness.

•  Keep procurement guidance and supplier portal content aligned with current requirements.

5. Stakeholder Engagement, Reporting & User Support

•  Work with Procurement Category Managers, Finance Managers, business users, vendors and project teams across Optus and Singtel.

•  Provide guidance and training on vendor policies and processes, including FAQs and quick-reference materials.

•  Prepare data quality and operational reports to support local and group reporting needs.

•  Resolve stakeholder queries and support other relevant procurement activities within agreed priorities.

Skills for Success

•  3–5 years of experience maintaining material and vendor master data in a large organisation.

•  Understanding of category management principles and procurement master data governance.

•  Proficiency in Microsoft Office and exposure to master data operations (MDO) tools.

•  Familiarity with Source-to-Pay systems such as SAP, Ivalua, Coupa or Icertis is advantageous.

•  Strong attention to detail, organisation and documentation discipline.

•  Clear communication and stakeholder engagement skills, with a collaborative and customer-focused approach.

•  Ability to support data quality checks, process improvement and cross-functional coordination.

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