Medical Receptionist (Ophthalmology)

At Eye Specialist of Napa Valley, we are seeking a full-time Medical Receptionist to join our dynamic team!
The ideal candidate must be able to provide an atmosphere of comfort to our patient and their family; therefore, strong hospitality skills and patient care focus is a must.

This is a Monday - Friday, Day shift. No Weekends, and No Holidays! We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:

- Excellent health insurance benefits

- Generous 401k matching program

- Paid time off

- Paid holidays

- Free counseling and support services

- Employee Perk Package
Some of the duties and responsibilities include:

- Answers incoming telephone calls in a professional and pleasant manner.

- Maintains pre-admission files.

- Prepares patient's charts prior to the patient’s admission.

- Gathers all chart forms and types identifying patient data on each sheet of the chart.

- Prepares patient's chart file complete with name, doctor’s name, and patient number for identification.

- Checks and verifies all information for accuracy and authenticity and makes any changes as indicated.

- Attaches any notification necessary on the patient’s chart-i.e. deposits required, etc.

- Greets patients on the day of admissions and reviews patient data for accuracy.

- Instruct and have the patient sign insurance consignment forms.

- Completes receipt for the patient when accepting a deposit or complete payment for the surgical procedure.

- Contacts Admitting nurse when the patient has completed the business office admitting procedure.

- Obtains patient record after discharge and prepares for filing.

- Reviews records for completeness.

- Places incomplete charts in physician’s file for signatures.

- Performs other related duties as assigned.

- Report any adverse incidents to the administrator.

- Sitting, standing, and walking a considerable amount of on-duty time.

- Work in a well-lighted and ventilated area with light equipment none of which is hazardous in nature.
Requirements
EDUCATION & EXPERIENCE:

- High school diploma or GED required.

- Ophthalmology background preferred.
ESSENTIAL SKILLS AND ABILITIES

- Proficient computer skills.

- Strong Phone Etiquette.

- Friendly and outgoing, with strong hospitality skills and patient care knowledge.

- Able to multitask.
If you are seeking new adventures in patient care and have a passion for going above and beyond to ensure patients are given the best healthcare experience, then we want to hear from you... Apply Now!
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