Medical Records and Client Communication Case Manager

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Medical Records and Client Communication Case Manager based in Brazil.

In this remote role, you will support a US-based legal team by coordinating medical records, maintaining accurate case files, and ensuring clear, professional communication with clients and healthcare providers. You will play an important part in keeping personal injury cases organized, accessible, and moving forward efficiently. Working closely with attorneys, paralegals, and other legal professionals, you will help manage documentation, track medical bills, and support essential case management activities. As you gain experience, you will have opportunities to develop your skills in medical chronologies, lien coordination, legal document drafting, and demand package preparation. This position is ideal for a detail-oriented professional with personal injury experience, strong English communication skills, and a proactive approach to administrative work. Join a collaborative, fully remote environment that values reliability, continuous learning, and professional growth.