Medical Secretary FTC

Medical Secretary | 12 month fixed term contract | Spire Nottingham Hospital | Tollerton | 37.5hrs per week | Competitive salary plus fantastic benefits

Spire Nottingham Hospital have an exciting opportunity for an experienced Medical Secretary to join our administrative team. This will suit a candidate who is looking for a full-time role on a 12 month fixed term contract.

As Medical Secretary your main tasks are to provide a full medical secretarial service to Consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients .

Spire Nottingham Hospital is a modern and well-equipped private hospital that provides high-quality medical services to patients. The hospital offers consultations with specialists who are experts in a wide range of treatments, including advanced imaging and diagnostic technology. The hospital is committed to providing exceptional care and support to its patients, ensuring that they feel comfortable and well looked after throughout their time at the hospital.

Duties and responsibilities;

- To provide an efficient secretarial service to all Consultants.

- To type all Consultants’ clinic notes and letters to General Practitioners and external agencies.

- To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.

- To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner.

- To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc.

- To provide copy clinic letters when needed.

- To open Consultants mail and distribute.

- To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.

- To assist in the training of new and trainee Medical Secretaries.

- To undergo all mandatory training required i.e. fire, health and safety etc.

- To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.

- To contribute to the development of departmental procedures.

- To familiarise with company policies and procedures.

- To deliver exemplary customer service to all users of the service (consultants, patients and co-workers)

- To assist with any other reasonable duties required as per the Senior Medical Secretary.

Who we're looking for

- Audio typing is essential however experience of working in a healthcare environment is desirable but not essential

- Good standard of education.

- Excellent communication skills.

- Professional telephone manner.

- A good knowledge of medical, anatomical and physiological terminology.

- Knowledge of IT systems.

- RSA level II or equivalent is desirable but not essential

Please note that access to your own transport is essential due to limited public transport links.

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays

- Employer and employee contributory pension with flexible retirement options

- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers

- Free Bupa wellness screening

- Private medical insurance

- Life assurance

- Free DBS

- Full induction, including mandatory training updates

- Opportunities for further training and progression into permanent posts

- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

- The MyGymDiscounts benefit is now also available to all Spire Bank workers, as of October 2024.

- MyGymDiscounts is a fitness benefit that offers huge savings on gym memberships, digital fitness subscriptions and multi-activity memberships. With over 3,800 gyms, leisure centres, and more across the UK on offer, there are many options to suit location, preference, and budget.

- To find out more, Bank Workers should visit Spire for You (rewardgateway.co.uk)

Hours: Generally Monday-Friday 9am-5pm

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence

- Doing the right thing

- Caring is our passion

- Keeping it simple

- Delivering on our promises

- Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

For us, it's more than just treating patients; it's about looking after people.