Museum Experience Associate

Come and join the team at the world-famous Wynwood Walls Museum!! Your primary responsibilities as a Museum Experience Associate include ensuring an enjoyable, educational, and safe visit for all our guests and an unforgettable experience, as well as promoting the museum as a whole during private tours, special events and exhibitions.

We Offer:

· Competitive pay
· Flexible hours
· Dining Discounts
· Life, medical, vision and dental health insurance after 90 days & more!
· Personal Time Off Benefits
· OnDemand Payroll Feature

Compensation:

$16.00 / hour

Museum Experience Associate Essential Functions:

- Greet museum visitors on arrival with a warm and inviting welcome.

- Provide directions for visitors to purchase tickets at our kiosks.

- Answer general inquiries about museum operations, The Wynwood Walls app, Wi-Fi, special exhibits, and events.

- Demonstrate basic knowledge of artists and works within the museum.

- Provide the highest level of customer service to all visitors.

- Contribute to the execution of special activities and programs, including setup and breakdown.

- Manage the operation of specific exhibits, including queuing and crowd control.

- Work collaboratively with the Events team as needed.

- Attend all required meetings and report all unsafe conditions immediately.

- Complete other duties as assigned by the supervisor, including cross-training.
Requirements

- Previous experience in a customer service or Hospitality role required; experience in a museum, live entertainment or amusement park a plus.

- Excellent interpersonal and communication skills with a diverse group of clients and guests, and a team player.

- Flexibility in working hours, as some evening and weekend work is required.

- Must be fluent in English; Spanish is a plus.

- Ability to lift 30 lbs. or more.

- Ability to stand and walk for long periods of time.