Night Attendant- Part Time

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Reporting to the Maintenance Manager, the Night Attendant is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional manner, cleaning and sanitization of common areas.

Key Responsibilities:

- To answer all incoming calls, and respond to caller’s inquiries in a positive, professional manner;

- To redirect calls as appropriate and take clear, concise messages when required;

- To greet, assist and direct all visitors;

- To answer and respond immediately to emergency response system;

- To report promptly to management of maintenance & repairs that are necessary throughout the facility by entering in Maintenance Care system;

- To always be accessible to your team and management and promptly attend any problems/concerns that may arise;

- To maintain a clean, safe, fully stocked and well organized reception area;

- To establish and maintain harmonious relationships with residents, their families and employees;

- To report to management if the residents have concerns or complaints;

- To provide evening security and emergency response for residents when required;

- To clean areas according to assigned schedules using appropriate cleaning and sanitation methods and procedures;

- To clean common areas, including furniture, kitchen and washroom fixtures, walls, ceilings, lights, vents and windows;

- To do laundry (including washing, treating & folding);

- To operate floor care machines and steam cleaning equipment;

- To strip, scrub, spray, and buff all carpet and non-carpet floor surfaces;

- To pick up garbage & recycling and transport to designated areas;

- To adhere to established residence policies and procedures, including safety rules and safe working practices;

- To attend in-service training as required in order to better serve the needs of the residents;

- To complete The Learning Centre as monthly online training;

- To attend staff meetings as required to be aware of changes in Residence that have taken place;

- To complete other duties as assigned;

- To uphold and promote organization’s values and philosophy relating particularly to ethics, morality, and integrity.

Required Education, Credentials and Experience:

- Excellent interpersonal, oral and written English communication skills, demonstrating empathy and patience;

- Ability to provide feedback on a day-to-day basis;

- Knowledge and experience with standard institutional cleaning techniques;

- Previous experience in commercial/residential/Healthcare cleaning and laundry procedures is desirable

- Previous experience in reception is considered an asset;

- Must exhibit professional and polished telephone manner;

- Ability to handle multiple tasks at once, work under pressure, and meet deadlines;

- High organized and detail focused;

- Expertise in Microsoft Word (Word, Excel, PowerPoint, E-mail) preferred;

- Ability to work with minimal supervision;

- Current CPR and First aid;

- Current Smart Choices Responsible Service Certification (Serving it Safe);

- Current (within 6 months) Vulnerable Position/Sector Screening (VPS);

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.