On-Site IT Technician (d/f/m) Digital Workplace

On-Site IT Technician (d/f/m) – Digital Workplace

Essity is a leading global hygiene and health company. We are committed to improving quality of life through high-quality hygiene and health solutions. We sell our products and solutions in around 150 countries under many strong brands, including the global market leaders TENA and Tork, as well as well-known brands such as Jobst, Leukoplast, Libero, Libresse, Lotus, Nosotras, Saba, Tempo, Vinda and Zewa.

For our Mannheim site, we are looking for an On-Site IT Technician (d/f/m) – Digital Workplace to join us as soon as possible.

Your Responsibilities

- Install and replace IT end-user devices, including PCs, smartphones, printers and collaboration tools, and manage IT hardware and software assets

- Support the administration of local servers and networks in collaboration with our global IT teams

- Handle and resolve internal customer requests through our ticketing system

- Train and support users on digital workplace solutions and collaboration tools, contributing to improved IT services and knowledge bases

- Participate in local and global IT projects

- Support local applications, where applicable and in line with global guidelines, as well as internal and external audit requirements

Who you are

- Assist with the management and maintenance of local servers and networks in collaboration with global IT teams

- Provide support for local applications (where applicable and in line with global policies)

- Assist in monitoring onsite systems to ensure optimal operation and address any performance issues

- Contribute to diagnosing and troubleshooting technical issues efficiently, ensuring minimal disruption to operations

- Support the accurate documentation of processes, issues, resolutions, and system configurations within the standard agreed IT tools.

- Participate in On-Call rotation for 24/7 support where required

Competencies & Skills

- Fundamental know-how of commonly used software, hardware and applications.

- Knowledge of network and server principles, protocols.

- Understanding of troubleshooting and resolving operating system related technical issues.

- Analytical and problem-solving skills to troubleshoot and diagnose issues

Our Benefits for You

The benefits listed refer to the primary location. If you want to start at another location, these may vary. This also applies to a non-tariff position.

- Compensation & Benefits
Compensation according to BETV paper tariff, yearly special payment, holiday allowance and bonus, pension schemes, anniversary bonus, childcare allowance, Corporate Benefits & other employee benefits, factory outlet

- Work-Life-Balance
Flexible working hours, 40h week with working time based on trust, 30 days of vacation, lifetime working time account

- Learning & Development
In-depth onboarding, training opportunities such as digital learning platform, coaching & mentoring as part of individual development plan, participation in professional conferences and fairs

- Health & Well-being
Lease-a-bike, health and well-being month, mindfulness courses, "PME Familienservice", employee surveys

- Team & Collaboration
People culture, communities & networks, leadership guidelines

- Mobility
Business Car, also for private use

This is Us

At Essity our Beliefs & Behaviours (Care, Collaboration, Courage and Commitment) is the foundation for our inclusive culture and as such something we are living on an everyday basis. With a purpose of Breaking Barriers to Well-being diversity, equity & inclusion is established in our core.

We are committed against discrimination on the basis of color, ethnicity, migration history, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, caregiving responsibilities, disability, chronic illness, gender identity, gender expression, genetic information and other. We explicitly welcome applications from people who are structurally, institutionally, intersectionally discriminated.

#Essity-DE

Application End Date:

05 Nov. 2026
Job Requisition ID:
Essity265512