Operations Analyst I

SetPoint Medical’s Operations Analyst leads and maintains Operations projects and records. This role is instrumental in primarily supporting the Operations team while working across all departments as needed. Key responsibilities include assisting our internal Finance team by managing accounts payable, maintaining company agreements, and supporting ERP-related tasks. In a fast-paced start-up environment, this role needs effective communication skills, the ability to excel under pressure, the ability to follow a task from start to finish, and excellent cross-functional team collaboration.

This position may be filled at the Operations Analyst I or II level depending on experience, scope, and demonstrated competencies.

Requirements
Scope and ownership of responsibilities will vary by level:
•Maintain accurate and organized records of executed supplier agreements and Company contracts, ensuring proper documentation, accessibility, and compliance with applicable requirements.
•Serve as a key liaison between internal departments and external suppliers, ensuring timely communication, issue resolution, and continuity of business operations.
•Manage the full cycle of accounts payable, from invoice receipt to payment coordination, and discrepancy resolution as needed.
•Support the implementation and ongoing compliance of operational processes and procedures in accordance with ISO 13485, FDA QSR standards, and Company policies.
•Draft purchase requisitions against released documentation, ensuring alignment with company policies and quality requirements.
•Prepare and process purchase orders, verifying specifications and prices, and obtaining necessary approvals from requisitioning departments.
•Confirm thorough receipt verification, comparing received items to orders and resolving any discrepancies with suppliers.
•Lead assigned Operations projects, driving process improvements and operational efficiency.
•Identify opportunities to streamline purchasing, accounts payable, supplier coordination, and other operational processes to improve efficiency, accuracy, and scalability.
•Coordinate outbound shipments to vendors with the -internal teams and external vendors, ensuring timely delivery, accurate documentation, and compliance with transportation regulations for medical devices.
•Manage vendor relationships, including outreach for quotes and sample requests, maintaining a robust supplier network.
•Coordinate purchase requisitions and purchase orders, verifying specifications, pricing, approvals, and alignment with purchasing policies and operational needs.
•Collaborate cross-functionally to support various departments, ensuring smooth operations throughout the product lifecycle.
•Maintain current knowledge of industry practices, regulatory requirements, and operational best practices through ongoing professional development.
•Perform other duties and responsibilities as assigned to support departmental and Company needs.

Leveling & Career Progression
Level-specific expectations are defined in the Job Mapping Tiers and Career Progression Framework.
•Operations Analyst I: Performs daily operational tasks, follows established procedures, and supports departmental initiatives with moderate guidance.
•Operations Analyst II: Works independently on operational activities, resolves moderately complex issues, and participates in initiatives to improve processes and efficiency.

Minimum Qualifications
•Bachelor’s degree in business administration, Operations Management, or equivalent combination of education and relevant work experience.
•1-4+ years of relevant experience, depending on level.
•Experience in operations or accounts payable, preferably in a medical device or highly regulated industry.
•Demonstrated knowledge of FDA regulations and ISO 13485 standards for medical devices.
•Experience with ERP systems, preferably those used in medical device manufacturing.

Skills & Abilities
•Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities independently and collaboratively.
•Strong attention to detail with a commitment to accuracy, quality, and consistency.
•Excellent written and verbal communication skills, with the ability to collaborate effectively across departments and with external partners.
•Ability to identify process improvement opportunities and contribute to operational efficiency and scalability.
•Advanced proficiency in Microsoft 365 applications, including Excel, Word, Outlook, and Zoom.
•Ability to learn and adapt to changing business needs, learn new systems and processes, and thrive in a growing commercial organization.
•Demonstrated Commitment to professionalism, integrity, confidentiality, and ethical business practices.
•Basic understanding of medical terminology and the ability to interpret technical specifications related to medical devices.

Physical Requirements
•Prolonged periods of sitting at a desk and working on a computer.
•Must be able to lift up to 15 pounds at times.

Work Location and Travel
This position will report to our Company Headquarters in Valencia, CA. with minimal travel opportunities based on interest and business need.

Company Description
SetPoint Medical is a commercial-stage medical technology company dedicated to improving care for people living with chronic autoimmune diseases.

Department: Operations
Reports To: VP Operations
FLSA Status: Hourly, Non-Exempt
Location: Valencia, CA

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must have and maintain authorization to work within the United States as a condition of employment.

We are proud to be an equal opportunity employer and we value diversity. SetPoint does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.