Operations & Sales Support Associate (Infrastructure Industry)

Kickstart your career with a company powering critical infrastructure across the Midwest.

American Underground Supply (AUS) is a woman-owned , independent , and fast-growing waterworks distributor serving municipalities, utility contractors, and major infrastructure projects. If you’re a recent graduate eager to build real-world business, operations, and customer-facing skills, this role gives you hands-on experience inside a company known for expert problem-solving , cutting-edge technology , and unmatched responsiveness .

What You’ll Do

- Customer Support — Greet customers, answer questions, and guide them through purchases

- Sales Transactions — Process orders accurately using our point-of-sale system

- Product Knowledge — Learn about AUS’s extensive inventory of pipe, valves, fittings, tools, and waterworks products

- Inventory Support — Help maintain one of the Midwest’s most comprehensive inventories, including restocking and organizing materials

- Retail Math — Assist with pricing, discounts, and stock calculations

- Operational Excellence — Support daily store operations that keep contractors and municipalities project-ready

- Problem Solving — Work with customers to resolve issues quickly and professionally

- Store Presentation — Maintain a clean, organized, and welcoming environment

- Multitasking — Balance customer interactions with operational tasks in a fast-paced setting
Why This Role Is Different

AUS isn’t a typical wholesale environment — you’ll be supporting customers who build and maintain the infrastructure communities rely on:

- Water systems

- Stormwater management

- Wastewater treatment

- Residential and commercial development

- Data centers and large-scale facilities
You’ll gain exposure to real project workflows , industry-leading manufacturers , and experienced professionals who have spent decades in waterworks and underground infrastructure. AUS’s culture is built on referrals , relationships , and service , giving you a front-row seat to how strong customer partnerships are built.

Who Thrives Here

- Recent grads who want hands-on business and operations experience

- Strong communicators who enjoy helping people

- Organized multitaskers who like fast-paced environments

- Team players with a positive, professional attitude

- Anyone excited to learn an industry with long-term career paths
No prior retail or waterworks experience required — we’ll train you.

Benefits

- Health, dental, and vision insurance

- Paid time off

- Life insurance

- Skill development and mentorship

- Opportunities for advancement in operations, sales, logistics, or leadership
Work Location
In person
Requirements

-  Associate's or Bachelor's degree required

- Experience working in a wholesale distribution or warehouse environment preferred

- Experience safely operating a forklift is preferred