OPERATIONS TECHNICIAN
- LocationChihuahua, CHIH, Mexico
- Work typeOn-site
- EmploymentFull-time
- Posted12 November 2026
- SourceAutoZone's careers page (Oracle Recruiting)
Last checked2 h ago: still listed on AutoZone's careers page. First seen 2 h ago.
Moves fastWhen AutoZone takes a role down early, it is usually about 6 days after posting. Apply soon.
At a glance
- Experience1+ year
- EducationHigh school diploma or equivalent
- LanguagesEnglish, Spanish
- Skills and toolsLinux, MySQL, Microsoft Office
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About the role
Position Summary:
Provides second level support for AutoZone Store Technical Support concerning store system issues. Handles problems of a sensitive nature or that require extensive research to resolve. Provides phone resolution, hardware replacement and dispatch of on-site technician if necessary.
Job Responsibilities- Other duties may be assigned:
• Provides phone resolution, troubleshoot, configures, and verify operation status of devices, and store specific system.
• Handles problems of sensitive nature or requiring extensive research to resolve.
• Follows documented escalation procedures when needed and thoroughly document all activities in tickets.
• Provide superior service through fast and prompt interaction with other groups of support.
Skills and Requirements:
• Level of formal education: A high school diploma or equivalent (G.E.D.), may include specialized or vocational courses.
• Area of study: Information Technologies / Computer Science
• Years of experience: One to two years.
• Type of experience: Experience as Customer Contact Specialist / Technical Support / Customer service
• Special certifications or technical skills: Fluent in English and Spanish
• Other/preferred: LINUX, MS Office, MySQL. Portuguese is Desirable.
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