Organizational Change Management Lead
- LocationMemphis, TN, United States
- Work typeNot stated
- EmploymentFull-time
- Posted5 November 2026
- SourceAutoZone's careers page (Oracle Recruiting)
Live checkFirst seen yesterday; still listed on AutoZone's careers page 48 min ago.
Moves fastWhen AutoZone takes a role down early, it is usually about 6 days after posting. Apply soon.
At a glance
- Experience7 to 10 years
- EducationBachelor's degree
- Skills and toolsMicrosoft Office, PowerPoint, Excel
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Check my fitAbout the role
Organizational Change Management (OCM) Lead provides in-depth organizational knowledge, channels voice of the customer, and has direct access to stakeholders for engagement. OCM Lead provides consistency and continuity beyond go-live, also provides faster escalation and issue resolutions. OCM Lead is the single point of contact to review and approve all OCM deliverables in the Project and will oversee and execute change campaign at AutoZone via Training and strategic communication with functional areas.
Responsibilities
- Single point of contact to review and approve all OCM deliverables
- Execute Change Campaign across all areas of the company
- Oversee Training coordination and deployment
- Oversee stakeholder and distribution lists
- Manage and deliver end-user training coordination
- Co-Leads with Procure to pay, Record to report, Store Development Maintenance Management, change management and delivery day-today
- Participate in program leadership/governance meetings to present OCM
- Evaluate and support change management goals, scope, and resourcing
- Provide input into the development and execution of OCM
- Implementation of new systems that will require adoption of new processes and changes on team structure.
- Establish and maintain change management method and standards across releases
- Review, provide and coordinate business lead feedback and approve OSM deliverables
- Facilitate access to required resources, stakeholders, and tools to deliver on the OCM change campaign
- Focus on identifying and mitigate change management issues/risks, escalations as appropriate
- Monitor and advise on adoption risks and mitigations
- Drive Integration across workstreams and localization efforts
Qualifications
- Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, or a related field
- Requires proficiency in MS office (Word, PowerPoint, Excel) and Cloud based technologies
- Requires 7-10 years of relevant experience
- International experience especially in Mexico & Brazil is preferred
- Multi-lingual in English, Portugues and/or Spanish is a plus
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