Ottawa, Ontario Knowledge Management Specialist IL
- LocationNot stated
- Work typeHybrid
- Posted3 November 2026
- SourceFujitsu's careers page (SAP SuccessFactors)
Live checkFirst seen 6 days ago; still listed on Fujitsu's careers page 11 h ago.
At a glance
- Experience2 to 5 years
- VisaRight to work required
- Skills and toolsSharePoint, Microsoft Office
Read from the ad by RoleFinder, with rules and an AI reading; the description is the source.
About the role
Fujitsu Canada is seeking a full-time, permanent Knowledge Management Specialist to join our team supporting enterprise-scale Knowledge Management (KM) modernization projects. This role focuses on KM expertise, SharePoint Online, Microsoft 365, and BPM/KM product knowledge, with limited involvement in development.
Responsibilities
- Design and implement enterprise content management strategies and workflows.
- Manage content lifecycle (creation, review, publishing, archiving) for KM systems.
- Develop metadata, taxonomy, and classification strategies for knowledge assets.
- Ensure compliance with governance, security, and accessibility standards.
- Collaborate with stakeholders to optimize KM processes and user adoption.
- Support migration of large document repositories and maintain content quality.
- Leverage Microsoft 365 tools for workflow automation and KM integration.
- Provide training and guidance on KM best practices and tools.
Mandatory Skills
- 2–5 years of experience in Knowledge Management and content lifecycle management.
- Proficiency in metadata, taxonomy, and governance.
- Experience with Microsoft 365 ecosystem and workflow automation tools.
- Understanding of DITA XML and structured documentation practices.
- Strong stakeholder engagement and training skills for KM adoption.
- Knowledge of compliance, accessibility, and bilingual content requirements.
- Excellent communication and organizational skills.
Nice to Have Skills
- Experience integrating KM workflows with Copilot and AI frameworks.
- Familiarity with BPM tools and workflow automation platforms.
- Knowledge of semantic search, knowledge graphs, and AI-assisted content processing.
- Experience supporting bilingual (English/French) KM solutions for Canadian federal projects.
- Prior work in public sector KM modernization or similar large-scale deployments.
General Requirements
- Must reside in the Greater Ottawa/Gatineau area.
- Hybrid work arrangement — onsite at least three days per week, with additional days as needed.
- Strong organizational and time management skills.
- Commitment to quality and attention to detail.
- Ability to work independently and collaboratively.
- Willingness to learn new tools and technologies.
- Eligibility for Reliability Security status; minimum five years’ residency in Canada.
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