Outreach & Diversion Specialist
- LocationWaterloo, Iowa, United States
- Work typeOn-site
- EmploymentFull-time
- Posted28 October 2026
- SourceFotf's careers page (BambooHR)
Live checkFirst seen 9 days ago; still listed on Fotf's careers page 1 h ago.
At a glance
- EducationBachelor's degree
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Job Summary
Develop and deliver street outreach, community engagement, and diversion services throughout assigned service areas.
Key Roles & Responsibilities
Street Outreach | Crisis Intervention | Community Collaborations | Assessment of Service Needs
Data & Documentation
What You Will Do:
- Conduct street outreach in assigned service areas to best understand homeless population and provide intervention.
- Engage individuals experiencing literal homelessness in case management and supportive services.
- Develop and maintain local partnerships with housing service providers, crisis centers, hospitals, and other programs to assist
in quick access to these services.
- Coordinate diversion efforts in assigned service area .
- Provide service assessment, crisis counseling, and access to housing program s .
- Assist with homeless verification and complete PSH certification .
- Comply with data tracking & documentation requirements.
- Represent FOF at community and program development meetings as assigned.
- Conduct follow-up with clients we serve who are currently living on the streets to continuously provide resources.
Job Qualification and Competencies:
- Must demonstrate
ability to organize, prioritize and plan work to meet deadlines.
- Ensure confidentiality is in place for all people FOF serves.
- Bachelor Degree in social work , psychology, related field OR combination of equivalent education and experience.
- Previous experience in the following preferred: victim services, crisis intervention, housing programming, and/or case management.
- Ability to travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.
- Ability to pass state, federal, and child abuse background checks.
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