Patient Access Representative I
- LocationMMCIA - MercyOne Des Moines Medical Center Central IA
- Work typeNot stated
- EmploymentFull-time
- Posted6 November 2026
- SourceTrinity Health's careers page (Workday)
Live checkFirst seen 4 h ago; still listed on Trinity Health's careers page 4 h ago.
Moves fastWhen Trinity Health takes a role down early, it is usually about 2 days after posting. Apply soon.
At a glance
- EducationHigh school diploma or equivalent
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Check my fitAbout the role
Employment Type:
Full time Shift:
Description:
SHIFT OPTIONS AVAILABLE:
- West Lakes - Part Time 2nd Shift (Every other Saturday and Sunday 1500 - 2330) Additional $2/hr shift differential pay
- West Lakes - PRN Shift
- Clive Location - 1st Shift (Monday - Friday 0700 - 1530)
CONSIDER US!
- REFERRAL BONUS AVAILABLE!
- DAILY PAY!
- OVERTIME AVAILABLE!
- BENEFITS AVAILABLE ON DAY ONE!
- TUITION ASSITANCE!
- AMPLE OPPORTUNITIES FOR GROWTH!
WHAT IT TAKES TO SUCCEED:
- High energy
- Work well in high volume environment
- Aligning to the Trinity Health Mission, Vision, and Core Values
OUR COMMITMENT
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
ESSENTIAL FUNCTIONS
Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Work Focus:
Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
Responsible for distribution of analytical reports.
Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
Data Management & Analysis:
Research & compiles information to support ad-hoc operational projects & initiatives.
Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
MINIMUM QUALIFICATIONS
High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Additional Qualifications (nice to have)
Medical terminology required & knowledge of diagnostic & procedural coding
Insurance verification with the ability to explain benefits, secure necessary authorizations
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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